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While considering EMR products, cost, technology and efficiency are major deciding factors. Often, EMR solutions turn out to be more complex at the time of implementation and require a considerable amount of customization to match the needs of your practice. Even though majority physicians and healthcare service providers will assert to the advantages of adopting an EMR solution for easy information access and enhanced practice management, it is the correct selection of an EMR vendor that eventually determines its success or failure in your practice. While you are selecting an EMR vendor, it is important to make sure his offerings are in sync with the current trends in the industry. Here are some indicators that will help you make sure that your EMR vendor is not outdated:
- All Electronic Medical Records Companies and medical billing companies now recognize the need for templates that are customized to the particular healthcare practice. If the screens for your diabetes practice management EMR look exactly the same as that of its pediatric counterpart, it is a top indicator that this EMR vendor is outdated.
- While considering what EMR to opt for, one of the first few questions to ask the vendor is the frequency with which they upgrade the software. A typical software upgrade includes fixing any major bugs, updating the prescription module and software with features that were created after your last upgrade. An up-to-date EMR vendor will conduct upgrades 3-4 times a year. If the vendor is not doing that, or is charging you extra for every upgrade, you might want to reconsider your decision.
- The response time of the sales team is a major aspect on which you can judge the EMR solution provider. If it takes the company 2-3 weeks to set up a demo or your installation takes months to complete in spite of having signed a contract, it is a clear indicator that the company is not equipped well enough to handle your account.
- Flexibility in data transfer is another factor that might help you understand how updated your EMR vendor is. For example, Suitemed EMR allows easy transfer and conversion of data from Medinotes EMR, thus making it convenient for healthcare service providers. If the EMR you are trying out does not offer easy solutions to transfer your existing data in their portal, your practice will spend unnecessary time and money on manual updates.
With the multiple options in EMR solutions available in the market, it is vital for physicians and healthcare service providers to look beyond the gloss and adopt an EMR that works best in their set-up.
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