Miss Lee had engaged in direct acquaintance with the purchase value of more than 3000 yuan of skin care products, after use facial redness, burning feeling, afraid to go see people, acquaintances called to direct requests for assistance to ignore each other, so that looking for direct sales of its enterprise; phone direct sales business, the factory was once asked to show a certificate and use the company's skin care products that cause discomfort, so that Miss Lee dilemma. Newspaper involved in the investigation, the company does not appear that Miss Lee was because she did not purchase from the normal channels and not to skin test result, as a special case, although there is no shopping vouchers, but still recognize the identity of their customers are willing to help heal and change products.
Lawyers said that more and more people purchased products through direct sales, and some products are mailed by the way of TV shopping bought some salespeople door delivery, pick up the first time in the usually taking no purchase invoices, if there is a dispute, to the lack of a ticket, and secondly, difficult to find outlets, to make defenders in trouble, which drew public attention, the Government approved the qualifications of enterprises engaged in direct selling are more strict and direct product purchase queries before the best whether direct selling business qualification, while home delivery of direct sellers permit for inspection, obtain a copy of invoices shopping credentials.
Use the "direct" abnormal skin care products
Recently, Miss Li for help to the newspaper, saying her way through the direct purchase of Mary Kay (China) Cosmetic Co., Ltd. (hereinafter referred to Mary Kay Inc.) and four sets of cosmetics, valued at more than 3000 yuan. The reason to buy four at once, because previously used the brand to other skin care products, I feel pretty good results, so had engaged in direct acquaintance with the "Iowa" once bought four sets.
Unexpectedly spent two days later, Miss Li face started swelling, thus called "Iowa" "Iowa," said a normal situation, when the skin in two days to adapt to this skin care products on the hook. Ms. Li, insisted on using a couple of days, but the swelling becoming increasingly serious face burns when a strong sense of feeling the surface of skin necrosis have all had to stop using, asked, "Iowa" of him. However, "Iowa," said the product absolutely genuine, and she had to leave Mary Kay Inc., and have to find a problem with the company.
Miss Lee, the reason to find "Iowa" buy products, one to trust in Mary Kay is the brand, and secondly, "Iowa" is a friend of a friend, from her getting goods will not get the fake, but I never thought of the problems the other's attitude is so poor. Miss Li was removed
find Mary Kay Inc., a Shenzhen branch staff, the staff member asked Miss Li beauty consultant who is not Miss Lee said beauty consultant, sellers know only the "Iowa", but She said now is not a corporation. Miss Lee provided the one hand, can not, "Iowa" accurate information, and do not purchase vouchers, on the other hand that it is the Mary Kay issue, and let the staff very puzzled, then let her go to the hospital for a check, issued by the relevant proof.
Miss Li said the choice to buy cosmetics direct sales approach, graphs can be delivered to your door, I never thought that the dispute, the parties had no shadow. Miss Li had taken out the photos and now the face for comparison, contrast greatly swollen face after she said that since not go out, and now they run into a wall Rights to great mental stress, worry looks destroyed, but to let self-healing. The two sides agreed to exchange goods
mediation Complaint, the company's headquarters in contact with Mary Kay, the company's Shenzhen Branch relevant person in charge Miss Feng was accepted to be interviewed. Ms Fung said, after an investigation found that Miss Lee was not used in skin care products to buy from the sellers of the company, she can not provide evidence related to shopping, the company from a humanitarian point of view on what happened to Miss Lee as the exception, acknowledged Lee Miss the company's customers are willing to take Miss Li facial swelling and other symptoms of the treatment costs, and would like to send people to the hospital, accompanied by, and promised Miss Lee's replacement requirements.
For Miss Lee show facial swelling and discomfort for the symptoms, Ms Fung explained that under normal circumstances, customers use the company's skin care products, beauty consultant will accept the guidance of the direct sellers, and for skin test, but Miss Lee to find The "Iowa" is not the company's employees, may be a number of part-time direct sellers do not wish to stay here, will not sell discount shot of Wei Huo, "ox", through repeated after emptying clothes sold to Miss Lee, the relevant service of course can not keep up, leading to Miss Lee to use the product of skin allergies, after several days of injection treatment, has basically recovered. I am China Telecommunications writer, reports some information about closet pole socket , glasses holder pin.
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