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Virtual phone numbers are not assigned to any particular device, computer or telephone. Instead, they are hosted by a service provider and can be forwarded to any telephone or extension in any home or business across the nation. This is exciting news for business owners because it allows them to take their business numbers with them wherever they go. Call Forwarding Businesses that have relied upon and become familiar with their existing telephone are often wary of switching to virtual phone numbers. They do not want to learn a new system or new telephones and they are not interested in halting productivity while they do so. Fortunately, these phone numbers will work with any existing telephone in any office or place of business. Thanks to the ability for calls to be forwarded, one telephone number can easily replace multiple numbers; this makes dialing into a business much easier for consumers, and it helps businesses better organize their communications in order to provide better customer service. Creating Extensions Just as with a standard telephone number, it is possible to create extensions with virtual telephone numbers. This is incredibly helpful in situations that require a business to have several departments in order to function properly. When a consumer calls the virtual number, they will have an opportunity to dial the extension they need by pressing the corresponding number on their telephone. Each extension can be forwarded to a different telephone, whether this phone is located within the office, at an employee’s place of residence, or even to a mobile phone while the employee is working in the field. Stronger Communication Network Virtual phone numbers allow business owners to build a stronger communication network because the features associated with them far outweigh anything provided by landlines. For instance, while it is possible to use conditional call forwarding with landline service, there are only a few ‘conditions’ that can be specified. With a virtual number, it is possible to forward calls based upon the time of day, the day of the week, and the caller ID information that is displayed. This means that while certain calls will be allowed to ring through to certain telephones, other callers may be sent directly to voicemail. Surprisingly Affordable Due to the sheer number of features afforded by a virtual number, many business owners mistakenly assume that the service is incredibly expensive. In fact, a virtual phone number could cost as little as $10.00 a month if it is purchased as a stand-alone product. An entire virtual phone system complete with auto attendant, virtual voicemail, online faxing capabilities and much, much more can be obtained for as little as $30.00 a month. Many business owners actually start out with a virtual phone number because they are familiar with their telephone equipment, but once they realize the potential savings, they switch to an entire virtual phone system instead. Business owners who are interested in the ability to consolidate all of their telephone numbers while still using the same equipment are the primary candidates for virtual phone numbers. They are affordable and beneficial, and they allow a level of organization that could not be attained with a standard landline telephone number.
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Virtual Phone Numbers, Virtual Phone Number, Auto Attendant,
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