You create your own luck! Understand the different stages of Singapore Airlines (SIA) Cabin Crew Interviews and learn tips to leave an impact in the interview. You are that close to achieving your dreams of flying around the world! |
Friends have often asked me about SIA cabin crew interviews, as I was a former SIA cabin crew hence I thought it would be a good idea to write an article about it.
Start on the right note In any SIA open day interview, there will be thousands of people vying for a chance to be in SIA.
So, it is important to be early. If the interview starts at 10am, you want to be there by 9am. And there will always be some early birds, so you might already be the 100th person in the queue. Starting in the early hours will save you waiting time.
You will be assigned to a group of 10s after which the group will be led to a holding area where they will show a promotional video on SIA. This is an opportunity for you to break the ice with the other candidates in your group. Converse with them, exchange information on the interview. This will help you compose yourself.
After the wait at the holding area, you will be led into a room divided into 2 areas
Self-Introduction There will be 2 interviewers conducting the group interview. If you are sitting at the ends, you are probably the one to start first. If you are given the chance to start, it is always a good thing as you will not have to worry about repeating any points made by other candidates in the group. Remember, the interviewers would have heard hundreds of interviewees, so do your best to leave an impression. Try an interesting perspective, or share a personal experience.
Preparation Helps The best way to introduce yourself is to prepare a short brief about yourself before the interview. Make sure you cover broad points such as: • Your name and age • What you have been doing in the past few months • Any interesting facts about you that is relevant to the Flight Attendant career The interviewers would be trying to get a judgement of how well you present yourself to strangers. Hence speak with a smile and have eye contact where possible. The interviewers may also ask casual questions such as: - What’s your favorite color and why - What food will you introduce to your friend and why - Why do you want to join SIA - Why do you want to be a flight attendant After your presentation, you will listen to the other candidates. Respect other candidate by listening. The interviewers may be examining your body language hence don't have your head in the clouds and give the other candidates the respect that you would want. After that round, you will be led out of the room. You wait with lots of hope that your name will be called. On average out of a group of 10 people, only 4 to 5 people would go through to next round.
Congratulations if your name is called. But if you don't get called don't get upset. Not many people get into SIA in their first attempt. You can try again or try for other airlines.
Height Check The survivors of group interview will move on to the next stage - height check. For people who are tall, this juncture is a no brainer. But if you are between 158cm to 160cm, please stretch as much as possible in order to cross the marker line. Even if you are few cm above the required 158cm, you may fail the check if you cannot reach the marker line. I know of a few people who were 160cm and botched the height check.
Education Check SIA is very fussy about the education requirement. Hence make sure you have all the certificates in hand. You will need at least 5 GCE ‘O’-level credits including English and working experience. OR at least 2 GCE ‘A’-level credits and 2 ‘AO’-level credits including General Paper in the GCE ‘A’-level examination.
Skin Check The skin check feels like a trip to the dentist. The glare of the spot lights. The critical eyes looking at your skin, neck and hands. You cannot conceal under long sleeves or turtleneck. They will ask you to roll up your sleeves for their examination. So long there are no obvious marks on those areas, you should have no problem. It helps if you have a bright smile and make friendly chitchat with the examiner. It is still a subjective assessment.
One to One Interview This is not a replay of the group interview, however you need present yourself with the same confidence to the interviewer, who would likely be a senior crew instructor. At this stage, there would be two types of questions. The first type is follow-on questions about yourself. For instance, if you say that you enjoy working with people because you are currently in the service industry, the interviewer may ask you questions like: "What do you think is good service?", or "What do you think is bad service?". Make sure you do not make unconvincing statements.
The second type of questions is situational questions where the interviewer assesses your ability to handle representative situation that a cabin crew can expect. There are numerous sticky situations that a cabin crew may face. The important point is to show empathy and to consider from the passenger's point of view.
After the tough rounds, a lucky minority will be invited to SIA Training Centre for the Final Round interview. To find out about SIA final round interview, click here or visit www.flightattendanttrainingcenter.com
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