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Your toll free business number keeps you connected with the outer world. Though in this age the telephone is not the only tool that helps you maintain a regular contact with the outside world, it is no doubt one of the significant ones. It helps you maintain regular contact with your customers, keep them happy, communicate with your vendors and also with your employees. But with time a business phone number has also undergone certain changes in its characteristics. It is no longer restricted to just a medium to communicate with your customers, vendors or your employees. A toll free business number is one of the important tools for all your marketing and advertising needs. You know that a marketing campaign is successful and you can expect business only when you start receiving calls from your prospects. A toll free number attracts new business. How? Following are a few ways: Looks Big It is quite an established fact that people like to do business only with big and established companies. The obvious reason is that they feel these companies are credible, professional and have enough resources to meet their needs. So once you start attracting new customers, you must ensure that they do not doubt your capabilities. A toll free business number makes your business look big, professional and credible and at the same time puts you on equal standing with any other big corporations. Make Your Number Memorable It is just not enough to include a toll free number in your campaign. It should be such that your customers easily remember it and dial it at the right time. A toll free number - or for that matter any number - is nothing more than a string of random 10 digits, which is quite difficult to remember and recollect. Moreover, it does not seem to be specifically associated with your business, or any business for that matter. One of the ways to make your number memorable is to associate it with your business. For example, if you have a day care center for children, your number could be 1 800 CHILD CARE. Brings Your Customers Closer One of the biggest reasons for the success of a toll free business number is that it never charges the caller, even when he is calling from far away. In other words, it reduces the distance between you and your customers. So it is better to use a toll free number in your business communications rather than relying on your cell phone number or your residential phone number. When your customers or prospects come across a toll free number, they understand that you care for them and feel assured to give you business. Stay Connected 24/7 Any business will enjoy an extra edge if it is using its toll free business number with a virtual phone system. It makes you available to your customers 24x7. When a customer dials your number, he/she is received by an auto attendant. It routes him to the right person or department of your caller’s choice. A virtual phone has advanced call routing features and so your auto attendant can forward your call to more than one phone number of your choice. But if you are unavailable on all the numbers, it then forwards the caller to your voicemail where your caller can leave a voicemail message for you.
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