These days, many healthcare and medical services organizations depend on transcription services to ensure the availability of quality medical services to their patients. Medical transcription is becoming more and more important for healthcare providers who are struggling quality patient care and office support. Outsourcing some of their tasks, enable these providers to focus more on patient care and other important medical tasks. Therefore, the demand for support services like medical transcription has increased significantly over the past few years. This increase in demand for medical transcription services has lead to the significant growth in the number of such service providers. Hence, it is very difficult for many healthcare providers to identify and select quality transcription companies.
There are certain factors to be taken care of when you are looking to hire a MT company and outsource transcriptions tasks to it. These factors include experience, quality of service, safety and confidentiality of medical records, turnaround time and cost effectiveness.
The first thing that you have to take in account is the experience of the transcription company you are considering for outsourcing. A company with huge experience and record of customer satisfaction should be the best to outsource to.
Quality of service is always important as there might be companies with experience and low costs but their poor service quality may affect your patient records. The reason is that even a single mistake in the transcription may cost a patient's life. Therefore, accuracy is very important in field of MT. Reliable firms always have experienced and qualified transcriptionists who are properly trained in medical terminologies and different accents to provide precise transcripts for various types of medical specialties.
There is always a threat that medical records might not be transmitted in secure and confidential way. Medical records and documents are very sensitive and they are meant to be seen by only doctors and patients. Disclosing these to a third party may result in their misuse and therefore HIPAA set strict guidelines for transcription companies for the transmission of these records.
Accurate and timely access to medical records is necessary for the proper treatment of patients and prompt reimbursements. A good transcription company will always provide services in minimum turnaround time.
There is also the factor of cost effectiveness. If you are outsourcing these services to a transcription company, it will save you a lot of money.
Abigail Rocas is an experienced Medical Transcriptionist. See our guide to hiring medical transcription services. Compare medical transcription service quotes.
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