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How to Maintain Amicable Relations with Clients as an External Auditor? by Lisa Wordsworth

Article Author Biography
How to Maintain Amicable Relations with Clients as an External Auditor? by
Article Posted: 10/07/2013
Article Views: 397
Articles Written: 18
Word Count: 668
Article Votes: 0
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How to Maintain Amicable Relations with Clients as an External Auditor?

So, after completing the education in finance and accounting, you have decided to shape a career as an external auditor. Before you apply for jobs in this field, isn’t it wise to be familiar with the essentials to retain good relations with your clients? Let’s find out about them in the following:

As an external auditor, your chief client is the company you audit since they pay you for the work. Other than your chief client, there are many who benefit from the auditing work you carry out. They are the shareholders of the company and the general public who expect you to produce an eloquent and unprejudiced audit reports. It is your duty to maintain an amicable relationship with your clients. So, how do you do that? Let’s find out in the following: The only way you can keep your clients content and happy is by your performance. Your performance should be top-notch. The process you follow to conduct an audit should be simple, smooth and hassle-free considering all the essentials. The report you prepare must be fair, practical and not influenced by any favouritism.

Professionalism – It is possible to establish and retain good relations with the clients being professional all the time. Professionalism does not mean always remaining strict, stiff and authoritative. You can be professional being polite, soft-spoken and commanding. Show respect to the higher management professionals, but also to the other professionals of the company. This way you will be able to project an impressive image. The company is answerable to their stakeholders regarding audits. As an external auditor, you have a relation with the stakeholders as well. So, you must conform to the appropriate principles and guidelines.

Analytical skills – If you want to be successful in this job, you have to strengthen your eye for detail. While performing your tasks, you need to be attentive to all the areas. Your attention should not overlook even those areas that are considered to be of less importance. Run a thorough examination of the information to ensure its accuracy. This is no doubt, a time-consuming task, but you have to balance out your time and resources wisely.

Communication skills – You can get an insight into the company’s operations only when you communicate with the directors and the other professionals. Most clients feel a bit nervous about the presence of the auditors. They may falter while coordinating with you even if they have fulfilled their responsibilities accurately. Connect with your clients eloquently and politely. Appreciate what they have done correctly and advise them where to improve.

Team-working skills – Many of your client companies may have internal auditors. In that case, you will be required to work with them in a team. Such professionals can help you with crucial information related to the company’s financial reports. You should put in your efforts to establish a good working relationship with the external auditors.

Competency – If you are competent and qualified, there is no such reason why you should not be hired. On the other hand, if you demonstrate the aforementioned qualities and attributes, there is no point why you should not be re-hired. Higher qualifications, necessary experience and essential skills will speak of your proficiency. Try to learn from the experts to perform better. An unbiased approach – This is something you have to embrace when you are an auditor. You should not hesitate while mentioning any cases of fraud or mismanagement in the audit reports. If your report does not match the company’s statement, it can cost the latter very badly. Be honest, reliable and unprejudiced.

These can help you to maintain cordial relations with your clients as an external auditor.

About the Author - Lisa Wordsworth is a legal recruitment advisor. She has her own blogs where she deals with topics like external audit and internal audit jobs in the Middle East, career advice and so on. While writing on these topics she takes inspiration from Barclay Simpson Dubai.

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