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Asterisk voip how to - call flow development Asterisk dial plan is the PBX call flow, the logic that is executed after the call arrives into the PBX. In case of Asterisk PBX this logic is stored in extensions.conf file and can be created by directly typing into the extensions.conf file or by some visual editing tool like Visual Dialplan. Visual Dialplan is visual modeling platform that enables Asterisk users to create, maintain and deploy dial plan in an easy, fast, convenient and natural way. It takes advantage and comfort of windows user interface with drag and drop capabilities and combine it with large component library, predefined samples (templates) and makes Asterisk dial plan development easy and fun. Visual Dialplan comes with bundled Apstel Integration Server that enables access to all major databases, email servers and credit cards processors directly from the dial plan. Whether creating new dialplan, maintaining or upgrading existing dialplan or just testing Asterisk IVR, queues, conferencing, voicemail, recording, TTS, ASR and other capabilities, Visual Dialplan will enable you to visualize your inbound and outbound call flows making your contexts and macros descriptive, and validate your dialplan before deploying it on the Asterisk box. Beside standard features like VoIP and traditional dial in and dial out, auto attendant, IVR, voicemail, conferencing, music on hold, and voice recording, Visual Dialplan Professional comes with advanced functionality that will enable: * Integration with major speech recognition and text to speech products like LumenVox and Cepstral * Speech recognition grammar editor * Asterisk dialplan integration with all popular databases (MS SQL, MySQL, Postgres, Sybase etc.) and email servers (Gmail, Sendmail etc.) through Apstel Integration Server * SQL query builder and email template editor * Ability to process credit cards directly from the dial plan (through Apstel Integration Server) Visual Dialplan supports plain Asterisk distribution and all major Asterisk GUI distributions including Elastix, Asterisk NOW, Free PBX, trixbox, PBX in a Flash. Simply select appropriate Asterisk GUI (distribution) at Preferences window or click on “Detect” button and Visual Dialplan will detect Asterisk distribution, and accommodate accordingly. For more information about Asterisk voip how to, creating company IVR, check our web site. Article prepared by Michael Davis, Apstel LLC, www.Apstel.com.
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