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What is ISO certification? With the diversity of products and services available for a customer on a national or international level, it often becomes difficult for them to gauge the amount of trust that they can put into a brand. Generic products and services have been given different brand names, where each of them bears a unique selling point (USP). In times like these, it often leads to confusion in the buyer’s mind as to which product or service to opt for. Moreover, a decision made without research, or in emergencies, can mislead them into making an untrustworthy purchase. To avoid this hassle, International Standard of Organization (ISO) was formed to set benchmarks against which the quality of these products and services could be measured. If the set standards are matched, the company or organization’s products and services are given a certification by an external certification body, signifying the reliability and safety of the same. Why ISO? ISO certification is not mandatory, but companies may prefer to get it in order to maintain a level of trust with their customers. In some cases like hazardous products, it may even be regulatory. From a business viewpoint, such certifications give an edge to the company’s output, thereby increasing sales and providing a unfailing identity to the brand(s). Since the organizations will follow set criteria of certification for production, resources will be utilized optimally. On seeing an ISO mark, customers will not give a second thought before making a purchase of the product or service. Moreover, it widens the horizons for these organizations by opening avenues for foreign trade. Benefits of ISO certification training ISO solely develops quality standards for products and services. Certification, however, is provided by an external certification body. For impeccable and trustworthy certification, auditors with a meticulous eye for detail and accuracy are needed. For this purpose, one needs to get certified as an ISO Lead Auditor. These certifications are subdivided into specializations, for e.g. ISO/IEC 27001 Lead Auditor specializes in Information Security Management System (ISMS). A Lead Auditor is responsible for making certification assessments and preparing audit reports in an orderly fashion. Furthermore, he/she is also required to prepare reports concluding the audit and scores based on set principles. For this, thorough Lead Auditor training is of utmost importance. It helps an individual develop the necessary skills to undertake the job through a scrupulous understanding of the Quality Management System guidelines and principles. The audit procedure can be undertaken as a team effort to avoid any discrepancies. To serve the purpose, various Lead Auditor courses are available, which familiarize the students with the terminology, processes, assessment criteria, etc. that form a part of the key responsibility areas of a Lead Auditor. The theoretical aspect of these training courses is also backed by real life case studies. Following the course, the students need to take an exam to be accredited as a Lead Auditor and conduct second or third party audits.
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