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There are many definitions that are given to the term social media analysis. They are all aimed at giving the meaning of analysis when it comes to social media. It is a common practice that is carried out where data is gathered from different social media websites where the data gathered is later analyzed so that the decisions in businesses can be made through them. it involves going through various texts so that the data can be obtained which will help in the analysis process. When it comes to mining customer sentiment it becomes of great help to that particular business. Customers may have different views about the business which the owner may not know unless analysis has been done. This is because a customer may be putting across meaning which the business person may not get the intended meaning hence this brings a miscommunication. The strategies that are used in marketing may not be pleasing to the customers and it is only known through the feedback that one gets from the tweets that has been written. When analysis has been done a lot about the customer are mined including the activities that need to be offered in the customer service department in order to strengthen the relationship between the business owner and the customer. Twitter analysis tools definition Twitter analysis tools are all the tools that are used when it comes to analyzing the data that is used in the texts that have been written down. They are mostly used by the people who are I business so that they can get to know their customers in the best way possible. This helps them to know the profile of the customers as well as the future trends in that business. Data is mined from the twitter websites so that it can help with the analysis as well as making important business decisions. These decisions are the ones that make the business to progress and excel to greater heights. Types of twitter analysis tools Technology has seen to the invention of many tools that are used in the analysis of social media tools. There are tools that are designed specifically for the purpose of twitter analysis tools. This is because the content is different from other social media networks and also the way people use it contributes to the difference. There is a limit that is given when one is using twitter especially on the number of words that are to be used when one is commenting or writing a tweet. The words should not exceed that limit as the statement will not be posted at all. There are different types that are used. There are those that are free while others have to be bought so that they can be used. One can also hire a lab that deals with the analysis to do that on their behalf. This all depends with the aim of the business as there are those businesses that have huge data that will need the intervention of an expert for it to be analyzed. Resource box Getting to know the different types of twitter twitter analysis tools help you budget well when it comes to the whole process of analyzing. Social media analysis has been of great importance especially when one has known the best tools that are to be used so that the business can grow to greater levels.
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twitter analysis tools, Social media analysis,
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