Buying car parts online is always easy, but returning them, replacing them or getting refunds are all the more plain sailing.
Today online buying is the norm, rather than just an option. You buy and buy, but the next question that comes to mind is how you get refunds or replacements for products that you have already rejected after buying?
For example, you’ve decided to buy tail lights online. You buy them. The transaction is successful. But after a few days you decide that you don’t want them. So what do you do? Here are the first few vital steps that you need to take for returning them.
Go through the Return Policy of the Company
In general, it can be observed that companies give a stipulated time within which the customer must register his or her grievances regarding the product just bought. In some places the time given is 21 days and if you wish to replace, return or ask for a refund then you need to do so within that time.
Suppose you have bought car head lights online and the time limit of 21 days has passed. You realize you do not want this product anymore. Then you have no other choice but to make a new purchase. You cannot replace or return the lights and moreover cannot ask for a refund anymore.
Therefore, it is always wise to go through the company return policy once before making the purchase, so that you are well aware of your options and how you can go about them.
Understand the Returning Procedure
This is the next step after going through the policy. The process for returning objects varies from company to company. Suppose you buy some car auto parts online and then you decide to return them within the stipulated time given in the return policy of the company, then you have to abide by the exact procedure given and nothing else.
Generally it is seen that, companies ask the customer to fill out a Return Authority Request form, in which you have to give the specifications regarding why you want to return the product, the invoice number of your transaction and the product code.
If you had for example bought tail lights online, and you found out that there were a few scratches on them, making them look ugly and definitely not worth your money, then you can obviously contact the company and demand from them to replace the item, or to simply take it back and give you a refund. You will have to fill out the form diligently and give all the details, so that the authorities can understand the issue clearly and track your particular request to completion.
Some companies can take around two - three working days to assess your request and then give you a Return Authority Number, against which you will either get a new set of tail-lights or else you get refunded successfully for the returned defective item.
Therefore, whether you want to buy tail lights online or you want to buy car head lights online, you can do all of that without a worry about how you can return them or get refunded later on.
The process is so easy that even the most non-tech savvy person can buy auto parts online and be assured to get his money back or the product replaced in a few steps and in a few days.
About Author: Aaron Farrell is a car parts expert and has been writing about how to buy tail lights online, how to buy car head lights online and how to buy auto parts online for several years. His extensive knowledge in this field comes in handy for all.
