Most of the drivers while driving feel a thrill; a pleasure while driving that is incomparable in the hectic daily life in the cities. It is like that puff of smoke for a nicotine addict, like the first drops of rain on the parched land, like the blooming of a primrose. Driving a vehicle gives immense pleasure. Some like the speed, others the view as things pass by, some just the wind blowing across their face as they speed by, some the power of the machine. There may be various reasons and various factors but we all love our cars. Men go to amazing lengths to maintain their vehicle and take immense pride in it. I once had a neighbor who would wash his car three times a day. |
And, we all also understand the inevitability of that dreadful experience of crashing into a car, an animal, a tree or the pavement. Sometimes for our fault and sometimes we just pay the price for being there at that time when someone decides to have his or her moment of madness. There is not much one can do then except pick up the pieces and rebuild. But make no mistake this is no menial task, and I am not referring to the financial burden but to restore vehicles to pre accident condition in terms of appearance, car safety, and value is not easy. And we are not even talking about the service part of it yet. All of these are an integral part of the quality we all want from an Auto accident repair facility.
Auto body garage therefore assumes great significance after an accident and rightly so.
What is important is the reputation it has built with its service and more than the shiny exteriors it is what is inside the workman, which is often the key. A man who understands the machine and has loved one himself by being a proud owner would know how important is quality to everyone and how to provide it. Such workshops are hard to find and if one does find them hard to leave being a patron of one as well.
The bottom line is that the customer should be happy with the level of service as well as the quality of work he received and should want to let you know and the world too. That is how businesses prosper and diminish. If you can do that you don't just retain a customer for life but a friend well wisher and a living advertisement of your work. Your work acts as your statement and as we all know actions speak louder than words.
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