When your car breaks down, often the best place for car repair is the dealership. Here's why! Specialization Dealership technicians are certified and have received manufacturer-approved training specific to the type of cars sold by the merchant. Additionally, because dealers primarily service the makes and models of vehicles they sell, vendor service center technicians have substantial experience in servicing those types of vehicles. Essentially, dealership service department technicians are "specialists" and have access to the best tools and equipment, allowing them to more easily diagnose the problem and effectively repair it. Customer Service Dealership service departments often provide superior customer service and may offer conveniences that are not typically offered at non-dealer repair shops, such as the ability to schedule your repair, free loaner vehicles, or shuttle rides to your home or office. Moreover, because dealership service departments exist under the manufacturer's umbrella, when a customer has a service complaint, it can be addressed with the manufacturer quickly. When a consumer uses a non-dealer mechanic, the ability to seek redress for any complaints is limited. Predictable Repair Costs Many independent repair shops charge the consumer for the actual time spent performing the car repair. Therefore, the customer may have difficulty predicting the final cost of the service. If the car repair is difficult or an inexperienced technician is performing it, the final bill may far exceed what the client expected. Instead, most merchant service centers work on a "flat-rate" method. Using this method, the client is billed a predetermined amount based on the average number of hours it takes to make the necessary repair. The customer pays no more than the quoted price, regardless of whether the repair takes longer than expected. Warranties and Maintenance Plans New vehicles are covered by a manufacturer's warranty. Often, the repairs covered under the warranty are free if they are performed at the merchant service center. Additionally, many new car purchases come with maintenance plans, under which the customer may be able to have their vehicle serviced for free or at a reduced cost. Finally, if the vehicle is repaired at a merchant service center, the dealership will guarantee the car repair, even if the car repair is done outside of the warranty period. That guarantee is honored nationwide. If the repair fails, it can be done again at any other retailer service center in any other city with no additional cost to the customer. To learn more about their options for car repair, Gulfport, MS residents should visit http://www.turanfoley.com/Service.
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