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By definition, an emergency is unexpected. So, when an emergency arises, homeowners can begin to panic because they are not prepared. Many times they will call the first phone number they find without thinking. This can sometimes make a bad situation worse. When searching for emergency plumbers, Powder Spring homeowners should follow these steps. Turn the Water Off Oftentimes, a plumbing issue is made worse by the constant flow of water. A pipe may burst, flooding the basement or a hose in the washing machine may rupture in the middle of filling. Most homes will have shut off valves at each sink that makes changing the hardware easier. But, most homeowners do not know there is a main shut off valve that stops the water supply from entering the house. Every homeowner should know where this is and turn it off first if a plumbing disaster occurs. This will stop any water flow and minimize damages. 24-Hour Service Once the water is stopped, homeowners can take a minute to scrutinize several different plumbing companies. The first thing to look for is if the company actually offers emergency service. A overflowing drain is impossible to stop and needs immediate attention. Or, the problem is on a Saturday evening and the hot water is not working. There are several different cases that warrant an immediate response and wasting time calling random plumbers does not help. Where to Look The internet should rank as one of mankind's best inventions. There is so much information, including several sites dedicated to reviewing different companies. These reviews are often from actual customers and give honest feedback on a company. Many plumbing companies will also have their own site listing what services they offer. The site should also list what certifications and training their technicians receive and if they are licensed and insured. How Do They Answer the Call A lot of useful information can be gathered simply by how a company answers their phone. If an answering machine answers, there may be no response to the call for hours. Or, a live person may answer but they seem put off by the disturbance. A little sleepiness should be expected in the middle of the night, but if the call is not important to them, chances are the emergency is not either. No reputable plumbing company will tell a homeowner how much a project will cost without seeing it. They may discuss their hourly rate for emergency repairs, but cannot offer a set amount without seeing the extent of the problem. When looking for emergency plumbers in Powder Springs, homeowners should get prepared ahead of time. They should do their research under calmer conditions and vet any potential companies before disaster strikes.
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