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Author: Innes Donaldson
Displaying 1061 to 1070 of 1451 articles < Back | Next >
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 Articles by Innes Donaldson 
1061. The importance of business telephony
April 02, 2016

The telephone system has been around for decades and it is critical to households and businesses. For obvious reasons the telephone system is vital to business, it keeps you connected with customers and it allows you to contact colleagues either in house or across another premises. The business tele...

1062. Best practice telephony
April 02, 2016

Share and compare Best practice stems from the experience of others. All businesses and industries are different, but best practice principles are often the same across vertical markets. Sitting down for a friendly and open discussion on improving profitability with your biggest competitor is unli...

1063. IP telephony and IP VPNs
April 02, 2016

Many organisations are getting significant benefits from the deployment of applications - only a few require a VoIP infrastructure change to achieve these. Your existing voice infrastructure may support some or all of the enhanced telephony applications listed below. Use the list (not exhaustive) as...

1064. Effective telephony - key tips
April 02, 2016

A spot check on your existing telecoms strategy and current infrastructure will focus you on what you have now, and lead you onto what you need to do next. Design a simple scale (for example poor, average, good and excellent) and use it mark the three areas of licence compliance, safety and security...

1065. Exceptional answering services for businesses
April 02, 2016

Answering services don't just answer calls and take messages. Excellent outsourcing providers go the extra mile to guarantee their services and employees fit into their client's goals, mission, and vision. Great answering services guarantee that live operators combine with telecommunications service...

1066. Small businesses and their need for call answering
April 02, 2016

Small businesses often couple their intense drive to succeed with lightening fast creative ideas. Vision and ambition are great assets, but many businesses lack the time and the resources to efficiently provide customer service. This presents a problem, since businesses need great customer care to r...

1067. Answering services for small businesses are an effective way to make sure that every phone call is
April 02, 2016

Answering services for small businesses are an effective way to make sure that every phone call is answered efficiently while freeing up valuable time and money for the company using these services. Call answering services are popular with businesses of all sizes. Virtual answering services bring th...

1068. Good quality phone answering services
April 02, 2016

The number of incoming business calls is indicative of the demand for an answering service. If they can be taken from the office with no trouble for the employees, the company can do without it. However, if the workload is overwhelming, it is reasonable to outsource the duty to a business call cente...

1069. Business phone answering services
April 02, 2016

A designated secretary can handle phone calls by herself but at one point, the whole office will benefit from a business phone answering service. As your business grows, clients will be calling at off-peak hours or during times when no one is available to answer. There are office hours that clients ...

1070. The use of call handling software programmes
April 02, 2016

Today the business environment has become very competitive due to the innovations of latest technologies. These technologies have helped a lot to decrease additional costs, and increase profits. Thus, the growth of various companies has reached to their maximum levels.

The most important asp...

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