In our previous article we covered various user research methodologies, prior that in this article we will highlights the value of Keynote’s innovative approach.

Keynote Systems can provide help with all of these different types of research by incorporating the critical aspects of each ap...

Surveys poll users via traditional market research studies delivered online, via telephone or through e-mail. Surveys gather feedback and opinions from large samples of random users by asking a series of closed- and open-ended questions. Principal shortcomings of s...

The Web requires a unique approach to evaluating customer experience. Gaining this insight requires leveraging the most critical elements of traditional market research and usability methods while combining both behavior and attitudes. Ma...

Keynote provides accurate measurement of mobile content download time. MWP over Air downloads mobile content over the same route as a mobile device.

• Keynote measures the true mobile end-user experience. MWP over Air connects to the operator proxy to ...
  
  

Keynote Mobile Web Perspective (MWP) is a mobile-agent product that measures the mobile end-user experience from around the world, emulating the mobile devices. MWP is developed to comply with the WAP standards defined by the Open Mobile Alliance (OMA). In addition, Keynote has built a mobile sta...

If a content provider wishes to measure only the availability of its own content regardless of the intervening operator networks, or needs to quickly identify the root cause of failures experienced by end users, it is sometimes more cost-efficient to perform measurements over the Internet backbon...

This is the continuation of our previous ‘Mobile Monitoring Strategies’ article. In which we are going to explain about Over-the-air monitoring solution in detail.

• Accurate measurement of content routing
• Accurate measurement of operator-specific content added during downlo...
  
  

The mobile environment does not consist of a single delivery system to a standardized device interface. Therefore, different strategies need to be deployed to monitor different types of content. Both emulated devices and real devices are employed for mobile monitoring, and a review of both conten...

Gone are those days when landlines were the primary means of communication. Mobile devices have become ubiquitous, and a complex mobile ecosystem has come into being as mobile technology has evolved. This ecosystem now consists of mobile content providers, mobile enablers, and infrastructure pr...

As mentioned at the end of the previous article of "Testing Strategies and Tactics for Mobile Apps" series, this is the last and final article in this series and will introduce few tips and recommendations on mobile testing and web applications.

Hopefully, you now understand a lot more ab...