Users’ thirst for speed seems increasingly unquenchable. Even as they (barely) tolerate the sluggish performance of mobile devices, they demand more and more of their PCs. Make them wait one blink of an eye too long, and they are gone, taking the revenue they would generate with them. In 2010, Th...

Creating a uniformly delightful, consistently successful experience across myriad devices is no easy task. It takes an understanding of user goals for each class of device, resources to build the experiences, and a commitment to making sure site performance is exceptional across the board. Retail...

The online retailing process would seem pretty straightforward–have the right products at the right price, a smooth checkout process, good overall site performance, done. Those are all a given, but just part of the story. So what are consumers really doing when they go online to shop?

Acc...

eBags.com’s Mike Frazzini talks about handling the holiday crush and achieving breakthrough performance on desktop and mobile.

The holidays can make or break a retailer’s numbers, and online retailers are no exception. Ensuring flawless site performance and the ability to handle ...

The holiday shopping season is just a few short months away, and for retailers, the race is on – not just to get their products and employees ready, but to chase down ever-more-elusive customers armed with an array of connected devices that power their shopping sprees. For years now, industry wat...

Love it or hate it, the iPhone has dramatically changed the way masses of consumers use the Web. For media companies and online portals like AOL and Google, an online presence is not complete without a robust mobile site and/or application. Delivering an exceptional user experience on a mobile de...

To know how your site will perform for users dispersed across the country or the world, testing must be done over the Internet, from the same geographic locations as your users, not from behind the firewall. There’s simply no way to simulate the vagaries of Internet backbones, third-party conten...

Best practice: Build pages lean

Performance management starts with how the pages are built, which often presents a dilemma for retailers. With more and more products approaching commodity status and available at multiple online outlets, site experience becomes a key differentiator. Re...

OVERVIEW : Welcome to the first Part in the ‘A complete guide for Retail web site making’ series.

In this blog series, we are going to talk about best practices, methodology & modeling and more importantly, how you can maximize the effectiveness and ultimately t...

SMS or texting is a great mobile app and it's being used in all sorts of ways such as mobile banking transfers, security notification, and account setup. If SMS doesn't work the whole application is compromised. So when executives at VeriSign's Messaging and Mobile Media Division boast 99.97% ave...