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Video remote interpretation is the practice of using technology – including cameras and microphones – to access professional translation services in real time. This facility is becoming increasingly popular across many sectors, including healthcare, education, the legal profession and government services. The benefits are significant, including a discrete and immediately accessible service, Covid-friendly working practices, enhanced effectiveness of communication between parties and, ultimately, a significant reduction in costs. So how can this kind of service save your business and your clients money? These are just some of the many ways. There is no minimum appointment time or charge Using in-person interpreters usually means a minimum charge: for example, two hours’ of service time must be paid for. With video remote interpretation, you pay on a minute-by-minute basis; so, basically, you pay for what you use. For businesses and individuals only needing their translators for a short period of time, this could mean massive savings. You don’t have to pay travel or other expenses Another significant expense associated with in-person translation is the need to cover travel costs. With the increasing price of transport, this often meant hefty bills, and accommodation could also be charged to the business. Using a remote service eliminates this cost, and therefore saves a significant amount for you and your clients. You probably already have all the equipment you need With the advances in technology meaning that most companies and professionals now have access to cameras and microphones as part of their general office equipment, you won’t have to worry about shelling out a lot of start-up money to get going. You won’t have to hire a venue If your communication is all online, there’s no longer a need to source and pay for a venue to host your meeting - just log on and away you go. Venues used to be a huge cost for businesses requiring interpretation services, with considerations around parking, hospitality and accessibility. This is now a thing of the past, with attendees able to access the provision from wherever they happen to be. Arranging the service is quick and easy These services are available on-demand, meaning that the personnel costs associated with organising and arranging the translation are practically eliminated. There aren’t long delays between recognising the need for an interpreter and accessing one, and you don’t have to consider the large cost of hiring an in-house interpreter. Some discounts may be available For those who use a remote service regularly, bulk-buy discounts may be available with some providers. This will save you money in the long term, which means happy clients and repeat custom. So there you have it - video remote interpretation can save you money at every turn. From eliminating expenses and venue costs to utilising the resources you likely already have available, it’s the perfect solution for all of your business’ translation needs. To get the most out of your experience, be sure to select a reputable and experienced company to support you through the process, and you’ll never look back. Author Plate Ari Keneally is a consultant for Bilingual Connections, a company offering professional foreign language services, including video remote interpretation. With a mission to help people use language to enhance their career and improve their quality of life, the company provides a comprehensive service in over 70 languages for a variety of industries to meet the challenges of today’s global arena.
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