Tupperware products is come with lifetime warranty. But a lot of people thought that tupperware products under lifetime guarantee coverage no matter what condition, but that is not true. In fact, tupperware will only provide lifetime warranty when the product is warping, chipping, peeling off or cracking under domestic use. |
If your tupperware products damaged due to careless, such as impact damage, it is not under lifetime warranty coverage. Is the damaged is due to pest bite, melting, discolouration, prints disappeared, tupperware pouch damaged, taps not functioning, cuts or scratches is not under lifetime warranty.
If you are not sure whether your tupperware defects is under lifetime warranty or not, it is pretty simple :) Just bring your tupperware containers to the tupperware center, and show to the staff there. So, it is very important not to throw your damaged tupperware parts.
The tupperware center will collect back the defected parts from you when they do the replacement for you. And, you will need to bring the whole set of tupperware to show them. for etc, your tumbler cap is defected. In order to do replacement, you will need to bring the whole tumbler with all spare parts to show tupperware center.
If you just bring the cap alone, the tupperware center will refuse to do replacement for you.
What if the tupperware center do not have the replacement spare parts you are looking for, you shall ask the tupperware staff what is the item code number spare parts of your replacement, then you you shall ask for the center contact number.
So that, you shall call the center and give the staff item code number, to confirm that the spare parts you are looking for had arrived the center or not before you visit the tupperware center again.
What if your tupperware products had been many years old and tupperware had never produced this product anymore? The solution is simple, the tupperware center will key in your product code, and check your product selling price. Then, you can chose replacement products in similar value.
Let say, if your product buy at RM 60.00, and you chose to get replacement product of RM 70, you will just need to top up RM 10. If you chose RM 50 replacement product, then tupperware will not refund the balance of RM 10 to you.
After all, myself personally believe that this term is acceptable as not much company in the market are giving lifetime warranty to their products.
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