Mother’s Day is never going to be the same! More mothers expect their children to buy them high-tech presents. Others will be just as happy to receive flowers, clothing, and accessories! Either way, your customers can use a little discount and free shipping. You can communicate what you offer through live support chat software. |
Happy Mother’s Day!
What did you get your mother? Let me guess! You probably got her flowers and a greeting card. Did you know mothers of the 21st century have more sophisticated tastes? Just like you they also want to get their hands on the hottest gadgets. TechBargains reveals in their information graphic, “Mom Wants Tech over Traditional Gifts”, that our mothers have their eyes on tech gadgets. Be it a tablet (51%), mp3 player (16%), laptop (14%), or an e-reader (9%)! Other gift ideas include digital cameras, cell phones and a television set. Although, 31% of those surveyed admitted that they wanted to receive such items, only 11% actually got what they wanted. You can convince your online customers to spend more this Mother’s Day by offering them substantial discounts and by using best live chat software on your website!
What does this national holiday have to do with e-commerce websites? PriceGrabber acknowledged that 54% of consumers will buy from online stores. Many customers buy online because they believe they can find great deals in the virtual marketplace! They want to buy from vendors that sell products at more affordable prices and have free shipping policies. If you don’t sell tech-type products, then have no worries. PriceGrabber explained in their information graphic, “Shoppers Plan to Celebrate Mother’s Day on a Budget” that website visitors will spend less than $100 on Mother’s Day! They will buy flowers, gift cards, experiential gifts, clothing and accessories instead!
Is your website ready to handle a heavy flow of traffic? You may think so but how can you be so sure? Research shows customers gather substantial information about products and company policies and then they proceed to the check-out page. Tempting them with low prices and free shipping won’t get you far! You will need to have a competitive edge! That competitive edge comes in the form of best live chat software! Not another web-based tool?! Before you pass judgments, you should use the free trial version. It will give you a good idea how the online CRM application can be good for your business!
Salient features of live support chat software:
- Live support chat software is an online CRM application that is designed to engage website visitors and increase conversion.
- The web-based tool appears on the front end of your website as a chat API window and a click-to-chat button.
- Both components are installed in your online store within five minutes!
- Once installed, you can amend the logo, banner, and theme colors.
- Slight modification will make best live chat software look like a regular feature on your website.
- Live chat representatives are appointed to represent your brand.
- They welcome every website visitor through a text-based message.
- As website visitors browse your online store, chat operators keep a check on their behavior.
- They assess the webpage duration, keyword searches, and referral URL source through a built-in analytic feature.
- If they detect something is wrong, live chat representatives put on their superhero capes and come to the rescue!
- They ask strategic questions to learn in greater detail what the prospective customer is having trouble with.
- They explain company policies, point out which products are on sale, and suggest products that are well-suited to match their personal preferences and budget!
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