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At ATOZ, we are totally committed to a policy of delivering a consistently high service to our customers. THE ATOZ PROMISE – If we let you down by not doing something that we have promised to do and fail to correct the mistake to your total satisfaction, we will give you £100 off your next order. Free Standard Delivery* Lead times over 5 working days are shown against the product detail. Ordering Furniture Please check to ensure that you are ordering the correct product for your needs. Furniture is often made to order so cancellation may incur a handling charge. Lead times for orders placed between mid June and the end of September are indicative only and cannot be guaranteed. Standard delivery is to ground floor only. If you have any other requirement this must be arranged in advance and may include a charge. Most prices shown are valid from 1st April 2006 - 31st March 2007. A minority of products may be subject to price change and, where applicable, indicated next to the product detail. Whilst every effort is made to ensure details and prices are correct as from 1st April 2006, in extreme circumstances we may be forced to adjust prices during the year. Please note errors and omissions excepted. Control of Substances Hazardous to Health (COSHH) regulations have been in force for a number of years. Products which have a hazard warning on the label e.g. FLAMMABLE are indicated in the descriptions. Safety Data Sheets for these and other lower risk products, where appropriate, are available from our Customer Service Department. ATOZ Own Brand Products Please note that the labeling of ATOZ own-brand products may change to a different brand during the year. Environmental Policy We adhere to a policy of supplying products that minimise impact upon the environment wherever practicable and have given formal support to London Remade – a partnership of organisations aiming to improve the way the capital manages its waste and to explore practical opportunities for specifying and purchasing products made from recycled material. Environmentally responsible products in the catalogue containing recycled material include: printer compatible cartridges, paper towels and toilet tissue, refuse sacks, recycling bins, exercise books, copier paper, envelopes, files, marker pens, pencils, pencil cases and rulers. Environment CARING FOR THE ENVIRONMENT...REDUCING...RE-USING...RECYCLING Findel Education is committed to conserving the quality of the environment for its customers, employees and the general community - and to the continual improvement of its environmental performance. Our initiatives include: # the careful planning of deliveries to reduce delivery fleet fuel consumption and exhaust emissions # the specific use of low sulphur fuel for the delivery fleet # recycling of waste paper, card and printer cartridges # promotion of products that minimise environmental effects during production, use and disposal # the selection of suppliers who have committed themselves to sound environmental strategies The Challenge On average, each household in the UK produces about 1 tonne of rubbish each year – totalling some 27 million tonnes nationwide. (Packaging alone comprises a quarter of all the rubbish placed in the bins). Over 80% of household waste can be recycled, reused or composted, but currently only around 27% is, with the rest either being incinerated or landfilled! (This puts us a long way behind many of our European neighbours who recycle well over 50% of their domestic waste). Europe has set UK industry the target of recovering 60% of all its packaging waste (approx. 5.5 million tonnes) by 2008. Clearly we all have an important role to play in reducing waste. What You Can Do Wherever possible, try to reduce the amount of rubbish created. The most efficient form of recycling is simply to re-use packaging material such as cartons, boxes, bubble-wrap and other protective packaging. Where that isn’t feasible, then plan to recycle your waste materials. This will call for the separation of waste into basic materials e.g. paper, card, glass, cans. Many local authorities now arrange kerbside collections for card and paper and provide community recycling banks for glass and steel/aluminium cans. There are now over 20,000 bottle bank sites in the UK resulting in some 425,000 tonnes of glass being recycled annually. (Contact your local authority’s recycling officer for details of local recycling services). For over 40 years, Findel has been a leader in School Supplies to the majority of the UK's schools as well as a renowned provider of consumer Home Shopping through mail order catalogues. Findel Services also provides online and offline logistics and e-fulfilment services to third parties.
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