How to Fix a DVD Reader Failure of a DVD drive to read the files contained on a disc may indicate one of two problems: The DVD reader no longer is operational; or a necessary component of the DVD reader has been deleted or become corrupted. If the problem is deleted or corrupted components, you may be able to fix the DVD reader. DVD drive Instructions 1 Play another DVD in the DVD reader. If the computer recognizes the drive, but fails to read DVDs placed in the drive, it may be an issue with the disc and not the drive. dreambox dm8000 2 Get updates for your computer using the built-in automatic update feature on Windows systems. Access the automatic update tool through "Start," "All Programs" and "Windows Update." When the "Windows Update" window opens, click the "Install updates" button. Windows automatically finds any updates for your computer on the Internet, downloads and installs them. 3 Use the Microsoft CD and DVD drive diagnostic tool to allow Microsoft to determine the missing components in your DVD drive. The Microsoft diagnostic tool finds issues with your DVD readers automatically and downloads and installs the necessary components to get the drive back in working order. To run the diagnostic tool on your computer, go to the Microsoft Support page where the tool is located and click the "Run Now" button. 4 Download the updates for your DVD drive from the manufacturer's website. If the DVD reader came built in your computer, any updates for the drive can be found on the website of the company who built the computer, such as Sony or HP (see Resources.) To find the drivers for your DVD reader, you must have the model of the DVD drive, which usually can be found in the manual for your computer
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