We've talked people s ears off--colleagues, relatives, friends,and even strangers around town (to make reservations, forinstance)--all for a good cause. We wanted to find the bestBluetooth headsets and car units in the land. Equipped with Bluetooth-enabled cell phones, we tested threeproduct types: monaural (or mono ) headsets, which typicallysport a single base unit that you place in one ear; stereoheadsets, which come packaged as a pair of earbuds or headphonesthat you wear on both ears for music and calls; and speakerphonesfor your car, which are usually designed to attach to the sun visoror elsewhere inside (the dash or windshield, for example). Good Calls, Bad Calls Following hours and hours of blathering--and some complaints aboutour ears feeling sore or pinched after hours of wearing things--wecan safely say that audio quality on Bluetooth has improved overthe past couple of years. However, the improvements are hard toquantify, and we still found weaknesses.
In our tests, callers onthe other end of the line regularly griped about our voicessounding muffled, tinny, or just plain distorted. Other times,callers became frustrated with pronounced levels of static duringconversations--static that promptly disappeared once we switchedfrom the headset back to the handset. Plantronics Voyager Pro UC Our tests weren't like that all the time, though. Some folks had noidea that I was talking on a headset while donning the $200Plantronics Voyager Pro UC, for instance. Yes, call quality was that clear.
And we were seriously impressed with how most of theheadsets we tested reduce or eliminate background noise. The $130Jawbone Era (our Best Buy on the mono headset chart ) and the $140 Jawbone Icon HD (plus its Nerd accessory) both excelat nixing noise. The Icon HD's Nerd USB adapter is one of the more useful evolutionswe've seen among Bluetooth devices. The Nerd makes it easy toconnect the headset to your computer, so you can make Voice-over-IPcalls and stream audio on your PC or Mac, for example, while stillhandling your cell phone calls. Features Galore, Products That Do More Over time, Bluetooth headset and speakerphone makers have expandedtheir products to deliver more than just call management.
Someexamples: After powering up one of these Bluetooth doodads, you canexpect voice announcements indicating the battery status and theremaining talk time. Many products offer automatic synchronizationwith your contacts list and subsequent address book updates. Andsome Plantronics products, including the $200 Voyager Pro UC, workwith Vocalyst, a third-party service. You re entitled to a freeone-year trial of Vocalyst s SMS, email, information-retrievaloptions, and more. You can listen to messages and reply bydictating, hear weather and sports, and even post updates toFacebook and Twitter, using your voice.
Samsung Modus 6450 Most of the products we've tested for our charts let you streamaudio; if your vehicle lacks GPS functionality, for instance,listening to directions through a headset or an in-car unit (asopposed to a cell phone s chintzy speakerphone) can be mightyconvenient. Other products tie in nicely with their respective smartphone apps.For example, our top pick among stereo Bluetooth headsets , the $100 Samsung Modus 6450, lets you take advantage of thecompany s Samsung FreeSync app for Android. You can use the app tohear new text messages and email read aloud to you (along with thesenders names), access support for multiple languages, and keeptabs on the 6450 s juice, thanks to the battery-status indicatoron your phone s screen. You can also tweak headset controls andstereo settings. Jabra Freeway In the case of car speakerphones , dialing by voice has been enhanced considerably in that you canavoid touching multiple buttons to initiate phone calls.
The $129Jabra Freeway (our Best Buy) houses a dedicated voice-commandbutton, which you tap once to enter its listening mode. Fromthere, you can spout various phrases, such as Redial or Phonecommands, call Laura office, and it will obey. Plus, instead of making you tap buttons to pick up or rejectincoming calls, the Freeway, like other headsets and car kits,prompts you to say Answer or Ignore. Of course, whileyou're driving, the more hands-free features like this, the better.
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