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Electronic Document Management: The Intangible Benefits by Jared Ingram





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Electronic Document Management: The Intangible Benefits by
Article Posted: 08/22/2012
Article Views: 55
Articles Written: 2192
Word Count: 541
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Electronic Document Management: The Intangible Benefits


 
Computers
The developments and innovations in science and technology have definitely changed the landscape for business and commerce. That is a fact. Through the tools and equipment that are made available through technology, running a business has become a lot more convenient. Production time has also doubled and the day to day operations of businesses have become smoother.

In this regard, one of the most popular tools of technology used as an aide in business nowadays is the electronic document management system or EDMS. In fact, a lot of business executives invest in this software because they are well aware of the many benefits that can be derived from it.

For instance, there are both tangible and intangible benefits. The tangible benefits are manifested physically in the daily operations of the business. On the other hand, the intangible benefits can be seen indirectly. Nonetheless, there is no doubt that they are just as important.

Intangible benefits of the electronic document management system

Here are just some of the many intangible benefits of having an EDMS in your office.

Improvement in security

In the electronic document management system, all the files and documents will be converted into electronic form and loaded to a system that links all the departments and offices in the business. Even the important company data and information will be uploaded to the system. So in essence, every data related to the company will be uploaded to the system.

This system is then protected by encryption, passwords and other security measures that will protect the information kept therein. That means the business owner can pre-determine who can have access to certain information. For instance, the board of directors will have access to all the information, but the regular staff will have no access to classified information which are meant to be seen only by those in the higher echelons.

At the same time, there is a reduction in the possibility of data theft which is actually pretty common nowadays. Through the security measures, there is minimal probability that the information in the system will be leaked to a third party or other individuals who can use the information against your company.

Improvement in customer service

Last but certainly not the least, the use of the electronic document management system will have great impact in the way your staff deals with your clients. For instance, since there will be faster and easier access to files and data,

Your staff will be better equipped to address the concerns of your customers. The former will be able to pull up all the necessary information they need regardless of which department it comes from. This is because the system is networked to contain data from all the offices and departments.

This can then result in customer satisfaction and it will work like a domino effect. When your customers are satisfied, they will be more inclined to patronize your products and services. And when that happens, your company will experience a rise in your sales and profits. So at the end of the day, that is great news to everyone.

Looking for a company which will do electronic document management and electronic document management for you? We offer the services at Tallega.com

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