Debt collectors are people who will contact you in case you are behind in your bills payment. There are instances when a creditor’s record does not reflect your payments. In this case, collection agencies can still contact you however; there are laws that protect you against deceptive and abusive collection practices.
The Federal Trade Commission (FTC) is the agency that protects you from collectors who take advantage of your finances. In most cases, abuse happens because some people are not aware of their rights. Here are some of the most frequently asked questions about your rights.
Are there any particular types of debts covered in the act?
The Act basically covers all common kinds of debt. This includes personal, household, and family debts. For people who owe money through their personal credit card, mortgage, auto loan, and medical bill, your rights are covered under the Act as well. However, for debts incurred to run a business are not covered.
How can a debt collector contact me? Does it work all the time and all the places?
Collectors will not contact you during inconvenient times particularly around eight in the morning until after nine in the evening. Unless there is an agreement, collection services are aware that certain times of the day are off limits. At the same time, if the collectors are told not to contact you during working hours, they will avoid contacting you as well.
Is it possible for debt collectors not to contact me?
Once a collector contacts you, the best way to go about it is to talk to the collector and see if you can meet at an agreement. You may have certain concerns that need to be aired to the debt collecting agency. You may think that you do not owe the debt or that the call is made the wrong way. If you really do not want to get another call from the same collector, you can put it into writing and request for them to stop contacting you. The best way to go about it is to make a copy of the letter and send the original by means of certified mail. Make sure you pay for the return receipt so you can document whatever mails the collector received. When the collector receives your letter, there are two possible scenarios afterwards. One, the collector may contact you to let you know that they will not contact you again. The other is they will be informing you that the creditor is pushing for specific actions such as filing a lawsuit. Always remember that the letter does not free you from lawsuits or from the debt itself. All it does is to stop the constant calls from the collecting agency.
When does a debt collector go out of their limits?
Collectors should never provide statements that harass, abuse, or oppress you or anyone close to you. False statements are highly prohibited as well. They are not allowed to use threats or scare you in any way. If you know your rights, you can save yourself from those abusive collectors.
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