The electronic point of sale (epos) system has gone through a number platform shifts over the past few years, from hard wired units to electronic touch screen registers. But today, point of sale devices such as tablets and smart phones have become increasingly popular in restaurants, retail stores, hotels, and even super markets. Due to its convenience, mobility and speed, various businesses have begun adapting these new types of epos software and devices. An epos software mobile device offers a more efficient way of processing transactions and it does help in some other aspects of the business in a way old POS systems cannot match. |
With its goal of faster customer service, restaurants serve as the early adopters of epos software mobile technology. According to food service companies, the use of these new epos software devices has helped them not just on the efficient payment processing but also on the different aspects of the consumer-buying process, such as the manner of ordering, up-selling or the “suggestive selling” of their other products. For businesses that use such epos software devices, it is the “coolness” factor that makes these devices interesting. The use of mobile devices has also proven to offer a more effective way of communicating between the customer and the kitchen. A restaurant chain in Southern California named “Stacked: Food Well Built,” for example, have iPads on every table offering different meal options, wherein their orders can be directly transmitted to the kitchen, taking away the need for a waitress to take their orders. Using mobile devices also eases their goal to promote or recommend other foods and products. Another good example of such is Bone’s Steakhouse located in Atalanta, Georgia, in which the epos device showcases their every changing list of wines which has helped the restaurant’s wine sales to increase by 20% in six months.
Restaurants and food-chains are not the only stores who have benefited from the use of mobile devices. Some grocery and retail stores today offer checkout lanes where the buyers pick up wireless scanners used to scan their purchases before even placing them in their grocery carts. This epos software device keeps track of their running total purchases and it also allows them to removes items from their list when required. Complimentary products being offered by the device during their trip have also increased the consumer’s spending by 20 percent. In retail stores, the use of portable devices has helped sales persons move with much ease by allowing them to check stocks and supplies from anywhere from the store without having to leave their customers.
Among the various epos software mobile devices, Apple’s iPad is still considered the most preferred epos mobile device by businesses. The growth of POS for mobile devices continues as manufacturers continue to develop electronic pos software and mobile devices for all brands of computer tablets and smart phones like iPhone and Blackberry. As more consumers seek out an experience of streamed line online shopping, the more you should expect companies to strive to offer that kind of experience. David Duncan is the sales director at EPOS Now. Based in the UK, this market-leading company can provide you with great-value EPOS software in addition to complete EPOS solutions for the retail and hospitality sectors.
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