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Even in tough times, people need their homes and places of business to be kept clean and sanitary, but it is essential that you look for ways to keep expanding your client base. If you want to know how to grow a cleaning business, these tips will help give you some ideas. Cleaning businesses are one of the most popular businesses for entrepreneurs. Even in a sluggish economy, busy people and businesses need help keeping their homes and offices up to par. When starting out, you are likely to have a smaller regular client base supplemented by calls for one-time or sporadic services. Focusing on expanding both types of clients will help you obtain a stable income and increase your likelihood for long-term success. Following are some tips and ideas on how to grow a Cleaning business. One of the best tips on how to grow a Cleaning business is to get referrals from existing customers. Before you even consider asking clients for referrals, ensure that you and your staff are providing top-notch service. If you are not performing cleaning services yourself, visit or call clients regularly following an appointment to confirm that your services have met their expectations. Apologize politely for any complaints or issues and take immediate actions to correct them. Another option is to send out or leave behind surveys and comment forms following an appointment. Include a self-addressed envelope or create the forms in postcard format so that your customers can provide feedback easily and anonymously, if desired. When your clients experience this kind of customer service, they will be much more likely to refer you to their friends, families and colleagues. Getting your company name out is also important when learning how to grow a cleaning business. Fortunately, this does not have to be a huge expense, although you will have to put forth some time and effort. Be creative and take note as to what works for other businesses in your area. Before you know it, the ideas - and the new customers - will start rolling in.
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