Amazines Free Article Archive - Saturday, September 21, 2019
Read about the most recent changes and happenings at
Log into your account or register as a new author. Start submitting your articles right now!
Search our database for articles.
Subscribe to receive articles emailed straight to your email account. You may choose multiple categories.
View our newest articles submitted by our authors.
View our most top rated articles rated by our visitors.
* Please note that this is NOT the ARTICLE manager
Add a new EZINE, or manage your EZINE submission.
Add fresh, free web content to your site such as newest articles, web tools, and quotes with a single piece of code!
Home What's New? Submit/Manage Articles Latest Posts Top Rated Article Search
Subscriptions Manage Ezines
 Article Archive
 Advertising (133308)
 Advice (160839)
 Affiliate Programs (34734)
 Art and Culture (73677)
 Automotive (145670)
 Blogs (75039)
 Boating (9840)
 Books (17122)
 Buddhism (4124)
 Business (1328404)
 Business News (426309)
 Business Opportunities (366258)
 Camping (10960)
 Career (72696)
 Christianity (15840)
 Collecting (11637)
 Communication (115054)
 Computers (241951)
 Construction (38994)
 Consumer (49679)
 Cooking (17061)
 Copywriting (6566)
 Crafts (18204)
 Cuisine (7538)
 Current Affairs (20384)
 Dating (45774)
 EBooks (19685)
 E-Commerce (48198)
 Education (185194)
 Electronics (83491)
 Email (6391)
 Entertainment (159829)
 Environment (28934)
 Ezine (3039)
 Ezine Publishing (5446)
 Ezine Sites (1550)
 Family & Parenting (110899)
 Fashion & Cosmetics (196388)
 Female Entrepreneurs (11842)
 Feng Shui (130)
 Finance & Investment (310265)
 Fitness (106017)
 Food & Beverages (62861)
 Free Web Resources (7937)
 Gambling (30224)
 Gardening (25099)
 Government (10512)
 Health (629400)
 Hinduism (2205)
 Hobbies (44033)
 Home Business (91550)
 Home Improvement (251331)
 Home Repair (46123)
 Humor (4819)
 Import - Export (5453)
 Insurance (45126)
 Interior Design (29545)
 International Property (3484)
 Internet (190977)
 Internet Marketing (146323)
 Investment (22824)
 Islam (1167)
 Judaism (1356)
 Law (80469)
 Link Popularity (4591)
 Manufacturing (20843)
 Marketing (98758)
 MLM (14136)
 Motivation (18212)
 Music (27000)
 New to the Internet (9478)
 Non-Profit Organizations (4048)
 Online Shopping (129614)
 Organizing (7803)
 Party Ideas (11855)
 Pets (38081)
 Poetry (2234)
 Press Release (12672)
 Public Speaking (5618)
 Publishing (7523)
 Quotes (2407)
 Real Estate (126613)
 Recreation & Leisure (95262)
 Relationships (87453)
 Research (16157)
 Sales (80314)
 Science & Technology (110175)
 Search Engines (23450)
 Self Improvement (153094)
 Seniors (6231)
 Sexuality (35942)
 Small Business (49282)
 Software (82991)
 Spiritual (23463)
 Sports (116077)
 Tax (7658)
 Telecommuting (34065)
 Travel & Tourism (307263)
 UK Property Investment (3118)
 Video Games (13427)
 Web Traffic (11727)
 Website Design (56809)
 Website Promotion (36560)
 World News (1000+)
 Writing (35763)
Author Spotlight

Shovon Joarder has been working as Freelance Marketing Project Manager for over four years. He also ...more

I'm a Chief Operated Officer from KIMKOO Mattress machinery.The pen is mightier than the I ...more

Alice Campbell has been working as an experienced Online Marketer & Web developer - Best Marketing A...more

This article has been written by a verified author, Shweta Singh. She has been in the business of wr...more

I am Pankaj Rattan. I am a student. I love to ride my bike and play cricket. And i also love ...more

Three Ways London Printing Businesses Can Deliver Exceptional Customer Service by David Duncan

Article Author Biography
Three Ways London Printing Businesses Can Deliver Exceptional Customer Service by
Article Posted: 04/14/2013
Article Views: 136
Articles Written: 911
Word Count: 550
Article Votes: 0
AddThis Social Bookmark Button

Three Ways London Printing Businesses Can Deliver Exceptional Customer Service

Have you ever received complaints about the level of customer service delivered by your staff in your London printing business? Since the global recession a few years ago, your buyers are increasingly worried about customer service when it comes to making a buying decision. Printing companies are working hard to deliver the best service possible, so we’ve put together a few quick tips to give a helping hand.

Treat clients with respect

One of the most important ways you can teach your employees to deliver the best customer service possible is by making sure they treat your clients with respect. Unfortunately, many buyers don’t know that much about printing, so it can often be difficult for your employees to explain the complicated nature of printing. Clients may ask for things that simply aren’t possible using your printers, so it’s up to your staff to explain the situation to them in a way they can understand.

London printing companies are in fact ranked among the best when it comes to customer service. One of the major reasons for this is because they treat the client with respect, and listen to their views. If you want your staff to do the same, follow these top tips:

• Listen to and appreciate the client’s view • Explain the situation to them without using any complicated printing jargon • Assure them that you will do what ever it takes to satisfy their needs

Simply by following these tips, you can dramatically increase your customer service quality.

Don’t use printing jargon

Another major complaint by printing clients is that they don’t understand the print jargon used by their London printing service. Unfortunately, the printing industry is very complex, with a great deal of complicated words and abbreviations like DPI, colour properties, lithographic and even digital printing. For the uninitiated, these words can be very confusing!

The most successful print businesses are the ones that learn to speak their client’s language. But how can this be done? Our top tips should help:

• Replace printing jargon with words your client can relate to. Try using words and phrases that are common in their own industry. • If the client doesn't understand something, explain it in terms they understand. Try to compare the situation to something they may be familiar to.

Speak slowly and clearly

One thing that customers really appreciate from their local London printing business is when the print manager speaks slowly, clearly and answers their questions thoughtfully. If you’re trying to sell print to a business owner, its important that they understand what you're talking about. You may have followed the tips above exactly, but if you speak to quickly or don’t go over the important details clearly enough, your prospect could easily leave and find another printer.

Here are our tips for any London printing organisation to use in this situation:

• If you don’t understand the customer’s question, ask them to elaborate • When you’ve answered the question, ask the customer if they understand • If they don’t understand, try explaining it again in a slightly different way, remembering to speak clearly and slowly.

These tips should help make sure your customer understands you with blinding clarity!

Related Articles - London, printing,

Email this Article to a Friend!

Receive Articles like this one direct to your email box!
Subscribe for free today!

 Rate This Article  
Completely useless, should be removed from directory.
Minimal useful information.
Decent and informative.
Great article, very informative and helpful.
A 'Must Read'.


Do you Agree or Disagree? Have a Comment? POST IT!

 Reader Opinions 
Submit your comments and they will be posted here.
Make this comment or to the Author only:
*Your email will NOT be posted. This is for administrative purposes only.
Comments: *Your Comments WILL be posted to the AUTHOR ONLY if you select PRIVATE and to this PUBLIC PAGE if you select PUBLIC, so write accordingly.
Please enter the code in the image:

 Author Login 
Register for Author Account


Advertiser Login


   Limited Time $60 Offer!
   90  Days-1.5 Million Views  


Great Paranormal Romance


Author of four books and two screenplays; frequent magazine contributor. I have four other books "in...more

Steve Bye is currently a fiction writer, who published his first novel, ‘Looking Forward Through The...more

Stevert Mckenzie, Travel Enthusiast. ...more

At LeadGenerators, we specialise in content-led Online Marketing Strategies for our clients in the t...more

Susan Friesen, founder of the award-winning web development and digital marketing firm eVision Media...more

I am not a writer nor am I trying to become a writer. I am an average person with average intelligen...more

Joanna Morgan has a huge passion for making money online from home and enjoys traveling around the w...more

James Oleander is a professional writer on business and financial topics. He has published many arti...more

Jason Ng has a huge passion for the health and fitness industry as he strongly believes that having ...more

An experienced, resourceful and highly motivated IT professional, with a proven record of success in...more

HomeLinksAbout UsContact UsTerms of UsePrivacy PolicyFAQResources
Copyright © 2019, All rights reserved.
Some pages may contain portions of text relating to certain topics obtained from under the GNU FDL license