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Extending your business reach with on-hold technology by Kevin Warrel





Article Author Biography
Extending your business reach with on-hold technology by
Article Posted: 04/25/2013
Article Views: 76
Articles Written: 17
Word Count: 587
Article Votes: 0
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Extending your business reach with on-hold technology


 
Music

You always try to use little extra reach in order to expand your business. In doing so, you try to reach new clients or customers. Sometimes, you try to develop the products and services of the existing products that you offer to your current customers. It is possible as well that you try both of them. When it comes to looking out for both objectives, you fail to manage them and finally end up reaching your targets.

On hold services are something that can help you get the extra reach you require to succeed in your objectives for your business.

How on-hold services help your business to grow

You may try out many options to promote your business. In order to do so, it requires you to spend huge amounts of money after the promotion. However, your telephone is one of the effective marketing tools that you overlook to promote your brand. If you can use in a proper manner, it will be easier for your company to expand.

If sources are to be believed, more than 70% business phone calls are kept on hold for forty to sixty seconds. The callers that are kept on hold use to hang up and 30% of the callers that hang up never make a call to that company again. On the contrary, callers with music on hold are likely to remain on the line thirty seconds longer than with silence response. Telephone on hold with commercials tends to captivate the callers for three minutes.

This is where you need to consider telephone on hold with music to promote your business to your captive audiences.

When you get a call from a caller, you get a great opportunity to market your products or services directly to your prospective customer at that very moment.

Remember a caller that calls your company for the first time, may have a lot of questions. If you fail to receive that client’s call right away, you are likely to lose your business. However, you do not need to worry much about this. Your telephone on hold message can do the job on your behalf and keep the client engaged as long as required. The best part about this service is that it can answer all the questions and promote your services.

On the other hand, regular customers who call your company have different types of requirements. Reassurance is one of the biggest needs for them. They need to be reassured that they are doing business with a genuine company. An on-hold message services answer all the questions and inform your customers of the latest promotions and product offerings. This information helps you keep your customers stuck to your company for long. On the other hand, they also do not try to look somewhere else. Update your messages. This will help your organization to remain fresh.

On-hold messages help you send a distinct audio image of your brand to your callers. These messages contain your company’s slogans on products and services and current promotions. It is equipped with a perfect background music that helps you reflect your personality.

Author bio

Kevin Warrel has been associated with computing technology in Massachusetts. He provides expert insights on telephonic services for day-to-day business operations. Recently he is busy writing articles on telephone voice mail. Kevin is also good at vocal mimicry that makes him popular in his friend circle.

You can also visit Kevin’s google+

Related Articles - Telephone voice mail, telephone on hold,

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