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The six Cs to consider before hiring a consultancy For small & medium sized companies with hiring needs, the choice ultimately comes down to either small consultancies or a job website. Here are the top six things to consider when choosing between an online job site and an agency. Cost Compared to job portals, agencies are relatively more expensive. While some only charge the employer, some unscrupulous agencies often charge both the employer and job seekers. It’s this kind of greed that makes them not only unattractive to employers but also frustrate job seekers. Job seekers whose salary is halved due to ‘placement charges’ enter the new job more frustrated and are likely to quit the job leading to even higher hiring costs for the employer. On the other hand, job sites such as Babajob allow for free trail before purchase of a package. That way an employer gets a feel of the whole e-hiring process as well as accessing the quality of candidates available. Furthermore, an employer has the choice of different payment plans from as low as Rs 1000 to as high as Rs 5000 depending on their vacancy needs. Job seekers on Babajob register for free and no charges are incurred when they get placed. Communication Miscommunication is another issue people complain about when dealing with agencies. While negotiating with the company, an agent may get a salary offer of Rs 9000 but then end up offering Rs7000 to the job seeker in order to pocket the Rs2000.What happens is that the employer is aware he is paying a fare wage while the job seeker feels he is being fleeced. This also happens a lot with job descriptions where agencies relay a different job description from what the employer actually wants. This leads to misunderstandings as a job seeker is frustrated with the job and the employer does not understand why. With job sites, the salary on offer and other job details are out in the open so communication issues rarely occurs between the two parties. Customer Eccentric Attrition rates are always higher in agencies than job sites not only because of job seeker frustration but because agencies sometimes churn their job seekers after a few months. Since most agencies are mainly driven by profit, their interest is not to get a perfect candidate but rather a person to fill the void and get the commission. Nevertheless, online job sites are more customer-eccentric and thus are likely to focus on satisfying the employer and job seeker by providing excellent customer service. They do this by providing demos, giving personalised service, asking for feedback and some even offer refunds in case they do not find someone. Job seekers on job sites are also likely to be more qualified since they know job websites are focused on quality rather than quantity. Choice Business owners may have varying placement needs that agencies cannot fulfil. For example they may need delivery boys, telecallers as well as salespeople. Since agencies are highly specialised, they may only have the capacity to deal with a few job categories leaving an employer to search elsewhere to fulfil his employment gaps. However, job websites act as a one stop shop for hiring with categories ranging from maid to manager and thus ease the headache that is the hiring process. Control Since most agencies interview the candidates on your behalf you may have less control over who shows up for work the next day. Agencies are notorious for bypassing standard interview processes so most employers end up with pricey under-qualified candidates. With online jobsites, you get to ‘window shop’ the profiles of the candidates who applied for the job before initiating the interview process. That way not only do you get to compare the different candidates but the ultimate candidate choice is left to you. Connectivity In today’s digital world, candidates are now finding it easier to apply for employment opportunities online. Portals like Babajob.com sign up thousands of job seekers on a daily basis. Compare this to agencies whose methods of acquisition include the occasional walk in or referral. For an employer, this means the richest candidate resource is not found in consultancies but rather online. Babajob.com is India’s largest job portal for the informal sector. We are dedicated to bringing better employment job opportunities to the informal job sector by appropriately connecting the right employers and job seekers via the web, mobile apps, SMS, the mobile web and voice services. Like us on Facebook and Follow us on twitter
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