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Matthew Uhlenkott of Aurora on Bedside Manner by Lizelle Tyler
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Matthew Uhlenkott of Aurora on Bedside Manner |
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Health
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A successful anesthesiology resident, Dr. Matthew Uhlenkott of Aurora has interacted with many patients, particularly during the numerous medical research studies he has conducted and published. Matthew Uhlenkott of Aurora knows that bedside manner is paramount to an excellent patient experience. With these tips, new doctors and medical students can learn to improve their bedside manner. - Prepare: Be certain that you are prepared to meet with the patient. Know their name, concern, and medical history. If you have met with this patient previously, review your notes and be up to date on any pertinent test results.
- Make Eye Contact: Making eye contact instills confidence in the patient and is the start of a friendly, relaxed conversation. Eye contact is a small but simple way to show that you are focused on the patient and his or her treatment.
- Be Respectful: Always refer to adult patients with their last name and title unless a more informal relationship is formed.
- Listen: The primary concern of nearly all patients is to know that they have a caring physician who hears their needs with interest. They want to know that their medical concerns are being heard and taken seriously. Ask your patient questions, listen carefully to what he or she has to say, and assure him or her that you are taking every step necessary toward diagnosis and treatment.
- Be Conscious of Facial Expressions: This pertains both to the patient’s facial and body expressions as well as mastery of one’s own expressions. The patient can tell a physician so much with unspoken cues if the doctor would only notice. Also, uncontrolled facial expressions from the doctor can lead to misunderstandings by the patient. This is an important part of the art surrounding bedside manner. It can be difficult to maintain a neutral expression if you need to deliver unpleasant news or are simply not sure about what is going on with a patient. Try to maintain a calm, confident facial expression that helps the patient remain calm and confident in your capabilities as a doctor.
For more information visit at http://matthewuhlenkottaurora.blogspot.com http://www.art-of-patient-care.com/bedside-manner.html http://www.aaos.org/news/aaosnow/jan13/clinical4.asp
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