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As the leading manufacturer of vertical bagging and L-Bar sealing systems, Rennco has been maintaining its reputation for more than 40 years. A variety of industries have come to depend on Rennco for packaging solutions including center-folded, polyethylene, polyolefin, and PVC films. Rennco is a division of Pro Mach, which has recently launched a new initiative called the ProCustomer. This program is designed to provide customers with peak packaging system productivity through the best-in-class standards in aftermarket parts, service, and support. The ProCustomer is a Pro Mach initiative designed to assist customers and provide high quality products over time. The support requirements of customers for world-class productivity and highest overall equipment efficiency become more varied and extensive over time due to changes in demographics in the workforce as well as mandated carbon footprint reductions and water regulations, shifts in consumer buying behavior as a result of the recession, and an increasingly competitive global economy. Each of these factors contributes to the need for ProCustomer. This program will continually improve and broaden beyond the initial 13 service and support attributes. Giving assurance to customers regarding customer service, technical support, training, product upgrades, and parts programs, this initiative is available to all Pro Mach divisions for consistency in standards of excellence. The standards set by Pro Mach are in place as a result of customer research and industry practices. Each of the 11 Pro Mach divisions delivers service and support that meets or exceeds 13 key attributes for reactive, interactive, and proactive care, emphasizing packaging line productivity. Pro Mach is an Ohio based provider of integrated packaging products and solutions for food, beverage, household goods, pharmaceutical, and other diverse consumer and industrial companies. Through three business units and related divisions, Pro Mach provides equipment, training, installation, and parts in primary packaging, end-of-line packaging, and identification and tracking. Customers of all Pro Mach divisions, including Allpax, Axon, Brenton, Currie by Brenton, Dekka, Edson, Federal, Fowler, ID Technology, IPak, KleenLine, LSI, Matrix, Orion, Ossid, Rennco, Roberts PolyPro, Shuttleworth, and Wexxar, have the support necessary to maintain peak productivity. The ProCustomer program provides flexibility with the customer in mind, meaning that each customer received customized individual goals for their success. As a strategic initiative that includes operations excellence, product excellence, customer service excellence, and distribution excellence, this program is well-rounded for industry growth and success. Pro Mach solutions vary to provide industries across the globe with quality machinery for manufacturing and packaging. Pro Mach provides individual products in addition to integrated system. The divisions of the company are the leaders in their market segment, making a strong unified front capable of providing customers with superior quality and services. With a strong reputation, real packaging value has been the core of the Pro Mach brand. A unique combination of experience, innovation, equipment and capital strength allows for dependable performance, complex project assurance, and cost-effective solutions that are tops in the industry.
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pro mach, procustomer, packaging, integrated packaging, packaging solutions,
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