Amazines Free Article Archive
www.amazines.com - Saturday, November 28, 2020
Read about the most recent changes and happenings at Amazines.com
Log into your account or register as a new author. Start submitting your articles right now!
Search our database for articles.
Subscribe to receive articles emailed straight to your email account. You may choose multiple categories.
View our newest articles submitted by our authors.
View our most top rated articles rated by our visitors.
* Please note that this is NOT the ARTICLE manager
Add a new EZINE, or manage your EZINE submission.
Add fresh, free web content to your site such as newest articles, web tools, and quotes with a single piece of code!
Home What's New? Submit/Manage Articles Latest Posts Top Rated Article Search
Google
Subscriptions Manage Ezines
CATEGORIES
 Article Archive
 Advertising (133434)
 Advice (161169)
 Affiliate Programs (34757)
 Art and Culture (73748)
 Automotive (145649)
 Blogs (75213)
 Boating (9844)
 Books (17221)
 Buddhism (4128)
 Business (1329018)
 Business News (426380)
 Business Opportunities (366351)
 Camping (10967)
 Career (72752)
 Christianity (15849)
 Collecting (11638)
 Communication (115068)
 Computers (241942)
 Construction (38921)
 Consumer (49685)
 Cooking (17067)
 Copywriting (6653)
 Crafts (18205)
 Cuisine (7543)
 Current Affairs (20419)
 Dating (45889)
 EBooks (19696)
 E-Commerce (48224)
 Education (185303)
 Electronics (83506)
 Email (6407)
 Entertainment (159838)
 Environment (28927)
 Ezine (3039)
 Ezine Publishing (5451)
 Ezine Sites (1550)
 Family & Parenting (110929)
 Fashion & Cosmetics (196424)
 Female Entrepreneurs (11847)
 Feng Shui (131)
 Finance & Investment (310446)
 Fitness (106332)
 Food & Beverages (62917)
 Free Web Resources (7940)
 Gambling (30223)
 Gardening (25149)
 Government (10532)
 Health (629685)
 Hinduism (2206)
 Hobbies (44055)
 Home Business (91582)
 Home Improvement (251105)
 Home Repair (46177)
 Humor (4832)
 Import - Export (5453)
 Insurance (45105)
 Interior Design (29585)
 International Property (3485)
 Internet (191005)
 Internet Marketing (146475)
 Investment (22848)
 Islam (1167)
 Judaism (1356)
 Law (80453)
 Link Popularity (4595)
 Manufacturing (20857)
 Marketing (98998)
 MLM (14136)
 Motivation (18221)
 Music (27012)
 New to the Internet (9496)
 Non-Profit Organizations (4048)
 Online Shopping (129631)
 Organizing (7805)
 Party Ideas (11852)
 Pets (38069)
 Poetry (2234)
 Press Release (12683)
 Public Speaking (5635)
 Publishing (7528)
 Quotes (2407)
 Real Estate (126636)
 Recreation & Leisure (95396)
 Relationships (87678)
 Research (16170)
 Sales (80337)
 Science & Technology (110257)
 Search Engines (23488)
 Self Improvement (153226)
 Seniors (6236)
 Sexuality (35949)
 Small Business (49283)
 Software (83015)
 Spiritual (23475)
 Sports (116079)
 Tax (7659)
 Telecommuting (34067)
 Travel & Tourism (307860)
 UK Property Investment (3121)
 Video Games (13428)
 Web Traffic (11747)
 Website Design (56838)
 Website Promotion (36595)
 World News (1000+)
 Writing (35790)
Author Spotlight
ELLISEN WANG

I'm Ellisen, nice to meet you! Obviously you're here because you want to know who I am. Wel...more
ANISH SAH

My Name is Anish Sah, I am an Internet Marketing and SEO Expert, Social Media Guru and young Entrepr...more
CACEY TAYLOR

Im just a man who likes to be happy and see others happy. Im into home business, sports, family, and...more
DANICA EVANS

Danica Evans is an experienced author and online content writer. She has done her major in psycholog...more
SHOVON JOARDER

Shovon Joarder has been working as Freelance Marketing Project Manager for over four years. He also ...more


Call Center services for businesses large and small by Innes Donaldson





Call Center services for businesses large and small by
Article Posted: 10/26/2014
Article Views: 95
Articles Written: 2883
Word Count: 419
Article Votes: 0
AddThis Social Bookmark Button

Call Center services for businesses large and small


 
Advice,Business,Consumer
A call center service is a must these days irrespective of the size of the company and nature of business. The service is so popular that people have begun expecting it even out of small businesses and start ups. It is easy for the bigger companies to maintain one 24/7, but such is not the case of most business owners. Appointing a batch of people only to attend and make calls, is simply not feasible. They are better off investing the money in more tangible aspects of their business.

So how do small businesses manage to provide this service?

They usually manage it in one of these ways

1. They take it on themselves

A lot of business owners take up the task of managing call center themselves. This is alright as long as the size of the business stays small. But good businesses are bound to grow and that is when the problem arises. The business owner can no longer manage customer and sales calls when he has a thousand other important things to do. The result therefore, is a poorly managed customer support.

Here is what the smarter people do.

2.They outsource it to a credible BPO

This is perhaps the most sensible way of managing call center under a budget. The business owner has to only pay for the call center rep's time, as against additional expenses of infrastructure and employee benefits which would have to be paid if it was managed in-house. The difference in time zone is another huge benefit of outsourcing. Most BPO's are located in countries like India and China where the timings of the day coincide with the night timings of USA, UK, Canada. Therefore companies don't have to pay extra for night time call handling. If they were to maintain a call center in-house, this would cost them double.

Outsourcing makes its possible for smaller business to have the privilege of offering their customers with such facility. In fact the costs incurred is only half of the cost of maintaining one in-house. It is the ideal win-win situation since businesses benefit from the great value for money and BPO's are benefited through the great differences in currency exchange value.

All is well, as long as business owners pick the right BPO. Call center services are provided by almost all BPO's, therefore it is important to be picky. The wrong choice could damage the name of the company and therefore do more harm that good!

Related Articles - Call, Calls, Handling, Call Handling,

Email this Article to a Friend!

Receive Articles like this one direct to your email box!
Subscribe for free today!

 Rate This Article  
Completely useless, should be removed from directory.
Minimal useful information.
Decent and informative.
Great article, very informative and helpful.
A 'Must Read'.

 

Do you Agree or Disagree? Have a Comment? POST IT!

 Reader Opinions 
10/27/14 - 4:07:57 AM - munishdabraror
For all distance and regular courses :- www.eklavyaeducators.org

We are offering Ph.D for working professionals :-

www.phdadmissions.net

For more details :- 8447139730,8588000343,9250000088

Submit your comments and they will be posted here.
Make this comment or to the Author only:
Name:
Email:
*Your email will NOT be posted. This is for administrative purposes only.
Comments: *Your Comments WILL be posted to the AUTHOR ONLY if you select PRIVATE and to this PUBLIC PAGE if you select PUBLIC, so write accordingly.
 
Please enter the code in the image:



 Author Login 
LOGIN
Register for Author Account

 

Advertiser Login

 

ADVERTISE HERE NOW!
   Limited Time $60 Offer!
   90  Days-1.5 Million Views  

 

Great Paranormal Romance


TIM FAY

I am not a writer nor am I trying to become a writer. I am an average person with average intelligen...more
DAMIAN POWELL

Demonstrated exceptional leadership in the government and private sector at an executive level. Skil...more
SUSAN FRIESEN

Susan Friesen, founder of the award-winning web development and digital marketing firm eVision Media...more
JASON NG

Jason Ng has a huge passion for the health and fitness industry as he strongly believes that having ...more
GENE MYERS

Author of four books and two screenplays; frequent magazine contributor. I have four other books "in...more
STEVERT MCKENZIE

Stevert Mckenzie, Travel Enthusiast. ...more
STEPHEN BYE

Steve Bye is currently a fiction writer, who published his first novel, ‘Looking Forward Through The...more
HELEN STEPHENS

I love to research products and write reviews only high-quality useful products. ...more
LAURA JEEVES

At LeadGenerators, we specialise in content-led Online Marketing Strategies for our clients in the t...more
CECILIA KAELIN

Cecilia is a professional Editor-writer (30+ years) and works on a worldwide scale. She has a profes...more

HomeLinksAbout UsContact UsTerms of UsePrivacy PolicyFAQResources
Copyright © 2020, All rights reserved.
Some pages may contain portions of text relating to certain topics obtained from wikipedia.org under the GNU FDL license