Having access to 24-hour locksmiths can come in handy if you ever find yourself with one of the many key-related emergencies that seem to occur in the middle of the night. If possible, you want a locksmith that can handle your needs during working hours and also can come out after hours to take care of any emergencies. |
Choose a 24-Hour Locksmith During Calm Times
The best way to make a good choice between available 24-hour locksmiths in your town is to make the choice when there isn’t an emergency potentially clouding your thinking.
Get names of 24-hour locksmiths. It shouldn’t be difficult to find the emergency locksmiths open 24 hours in your town, unless you’re in a really big city. In that event, choose 3 to 5 emergency locksmiths to interview.
Look for recommended locksmiths. If there are quite a few 24-hour locksmiths in town, choose 24-hour locksmiths companies that are recommended by friends or family members who are clients. A personal recommendation from someone you trust is a valuable piece of information.
Interview the 24-Hour Locksmiths
It’s a great idea to go to the 24-hour locksmith’s business to ask your questions in person. First, you get an impression of the business and can see if the shop seems popular with customers. Second, it’s easier to get a personal impression of someone with a visit in person, instead of conducting an interview over the phone. Consider the following questions.
Are you licensed and insured? Some state locksmith groups have licensing procedures and all locksmiths should be able to show proof of business insurance. What services do you handle? Ask for both emergency services and jobs performed during normal work hours.
Ask for references. Specifically ask for both recent and not-so-recent customers. Be very wary if a locksmith can’t offer names of customers within the last 3 months, for example. Call up everyone on the list and ask if they would hire the locksmith again if the need was there.
Ask for a price list. There likely will be a different price list for normal services and for emergency 24-hour locksmiths companies. But get prices on both types of services. This could offer some protection if you need the company during a late night emergency and find that their prices are higher than you were quoted.
Ask for 24-hour service costs. A price list is one thing, when it comes to services offered by 24-hour locksmiths. Many will include a trip charges that could vary depending on how far away you are, as well as premium charges for after-hour calls.
Compare the 24-Hour Locksmiths
Make sure you consider more than just the prices. With 24-hour locksmiths, the services offered are essential, as well as what extra charges may be added to after-hours calls. Before making a final decision, check with the Better Business Bureau on complaints against the company.
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