Richard Branson launched Virgin Atlantic Airways in 1984, with just one aeroplane. Since then, the company has expanded rapidly and now flies to 33 destinations located in six of the continents around the world North America, South America, Europe, Asia, Africa and Australia. Since entering the airline business, Richard Branson has been driven by satisfying Virgin customers through a high quality of service. When he launched Virgin America, in May 2009 it became the only airline with Wi-Fi available onboard every flight. This “revolutionised the industry” as now most airlines in the U.S. offer in-flight Wi-Fi services. Branson was always one step ahead of the game, as apart from offering Wi-Fi to passengers, from day one Virgin America passengers were also able to use in-seat power outlets free of charge. In Branson’s mind, there would have been no use offering Wi-Fi if passengers were not able to charge their devices. Many airlines have tried to imitate Virgin, but only few airlines offer in-seat power for economy class passengers. Some airlines now have power outlets available in first class areas but not throughout every cabin. It has been predicted that Virgin Atlantic will become the first carrier in Europe to offer passengers ultra-fast broadband services whilst they fly. This will be available from mid-2015 and will grant passengers access to up to 70Mb download speeds. Passengers will therefore be able to surf the Internet, send emails, stream videos online or do a little online shopping as they travel. Virgin strives towards new and innovative ways to enhance the on-board experience for their passengers. Sir Richard Branson planned a £300 million Virgin Atlantic fleet upgrade for 2015, which includes installing Wi-Fi networks into aircrafts. If you would like to file a compensation claim for a delay that was experienced when travelling with Virgin (or any other airline) contact Blueway Limited. Blueway Limited (www.flightdelayrefunds.com) is a flight delay refunds company based in the UK that can help passengers win flight delay compensation. Blueway have a strict “no-win, no-fee” policy, so there are no hidden costs for Blueway’s services. Simply visit Blueway’s website, complete the simple claims form, agree to the terms and conditions and you will be on your way to receiving your compensation. In order to qualify for compensation, the delay would have to meet the criteria clearly stated in EC Regulation 261/2004. For example, compensation is only rewarded to EU-regulated flights, there is a six-year statue of limitation period for claims in England, Wales and Northern Ireland and a five-year statue of limitation period for claims in Scotland. This is due to the small courts regulations. In addition to this, the delay would have to be the airline’s responsibility in order to make a claim. This means that if an extraordinary circumstance or “act of God’ was the reason for the delay, it would be invalid. Don’t delay, contact Blueway today!
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