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Why should you verify windshield repair-technician certifications before you have auto-glass work done? Any company can tell you it has the necessary knowledge and experience to complete your windshield repair safely, using industry standard best practices to ensure top quality, but certifications can substantiate these claims. Read on for an overview of the auto-glass service qualifications and certifications you should look before selecting an installer. Auto Glass Replacement Safety Standards Council The Auto Glass Safety Council (AGSC), a nonprofit industry oversight organization, has developed the standard for windshield replacement in North America. This standard, the Automotive Glass Replacement Safety Standards (AGRSS), dictates specific training criteria as well as performance standards and practices. More importantly, the AGSC systematically validates all shop and technician certifications at least once every four years. The AGRSS standards either meet or exceed federal motor-vehicle safety standards and represent the benchmark for installation and related procedures. This standard addresses assessment procedures, the types of adhesives that may be used and the minimum glass-safety standards required. AGRSS even dictates records retention policies. National Glass Association Installer Certification The National Glass Association is the leading industry trade association, providing training and educational programs for installers. These programs are designed to improve technical skills and management practices as well as enhance quality of workmanship. Installers, managers and technicians may only become certified after demonstrating specified experience levels and passing a rigorous examination. Members are updated on new materials and techniques, ensuring a state-of-the-art experience for the consumer. Independent Glass Association Certification The Independent Glass Association (IGA) is a unique and important group of industry representatives, independent service providers, technicians and educators. Like both the Auto Glass Safety Council and the National Glass Association, the IGA is dedicated to improving safety and excellence within the industry. Local and regional chapters oversee professional training programs and certification. Certification requires extensive levels of safety education, full-time work experience and an all-encompassing comprehensive exam process. IGA also requires adherence to a stringent code of ethics and professional standards. An important distinction of the IGA is its commitment to the growth and development of independent glass-repair businesses. IGA serves a critical purpose in the auto-glass industry by advocating for consumers’ free and fair access to select their own glass-service providers. Insurance company third-party auto claims administrators frequently steer customers toward affiliated corporate shops. This harms both the industry and the consumer by discouraging free trade and sustainable pricing. If your shop is IGA certified, you can feel confident that your best interests and right to choose who works on your vehicle will come first. Any one of these certifications can provide you with peace of mind and ensure that your car’s windshield will be repaired or replaced in the right way. Finding a shop with two or even all three certifications is a good indication you’re in a good place. When it’s time to find the most qualified and competitive auto-glass service, do not underestimate the importance of windshield repair technician certifications.
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