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HRM 500 Midterm Exam ( All Possible Questions With Solution ) by Mr Sam
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HRM 500 Midterm Exam ( All Possible Questions With Solution ) by MR SAM
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| Article Posted: 04/03/2015 |
| Article Views: 263 |
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HRM 500 Midterm Exam ( All Possible Questions With Solution ) |
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HRM 500 Midterm Exam ( All Possible Questions With Solution ) Follow Link Below To Get Tutorial https://homeworklance.com/downloads/hrm-500-midterm-exam-possible-questions-solution/ Description: The policies, practices, and systems that influence employees’ behavior, attitudes, and performance constitute: materials management. labor laws. human resource management. equal employment opportunity. supply chain management. As a type of resource, human capital refers to the: tax-deferred value of an employee’s 401(k) plan. total budget allocated to the HR department in an organization. wages, benefits, and other costs incurred in support of HR functions in an organization. employee characteristics that add economic value to the organization. cash, equipment, technology, and facilities that the organization uses. One of the qualities of human resources is that _____. it is easily imitated by rivals it is easily available for all companies to utilize it is negligible in terms of value it is indispensable for building a competitive advantage it is highly substitutable and interchangeable Which of the following responsibilities is specifically associated with the HR function of support for strategy? Human resource planning and forecasting Wage and salary administration Discipline Developing an HR information system Developing employee handbooks and company publications Which of the following refers to the process of getting detailed information about jobs? Policy creation Job orientation Job rotation Supply chain management Job analysis Job design is the process of: identifying suitable candidates for jobs. enabling employees to learn job-related knowledge, skills, and behavior. presenting candidates with positive and negative information about a job. defining the way work will be performed and the tasks that a given job requires. generating a pool of potential candidates for a job. Which of the following refers to the process through which an organization seeks applicants for potential employment? Orientation Work analysis Training Recruitment Job design The process by which the organization attempts to identify applicants with the necessary knowledge, skills, abilities, and other characteristics that will help the organization achieve its goals is referred to as _____. performance management selection work analysis orientation compensation _____ is a planned effort to enable employees to learn job-related knowledge, skills, and behavior. Training Compensation Performance appraisal Recruitment Selection The HR function of _____ involves acquiring knowledge, skills, and behavior that improve employees’ ability to meet the challenges of a variety of new or existing jobs, including the client and customer demands of those jobs. recruitment selection development employee relations personnel policy The process of ensuring that employees’ activities and outputs match the organization’s goals is called _____. employee development performance management job analysis supply chain management career planning How does establishing and administering policies help organizations? It encourages employees to defend themselves by claiming ignorance of disciplinary norms. It leaves a lot of room for subjective decision-making. It allows companies to address issues on a case-by-case basis. It eliminates the need for documentation and record-keeping. It allows companies to handle situations fairly and objectively. _____ refers to the use of quantitative tools and scientific methods to analyze data from human resource databases and other sources to make evidence-based decisions that support business goals. Workforce analytics Career development Task analysis Conjoint analysis Performance management Under the principle of “employment at will”, the employer may terminate employment: immediately after written notice. after two weeks’ notice. only if the employee voluntarily resigns. at any time without notice. only if he cannot show just cause. The process that helps the human resource department to forecast the organization’s needs for hiring, training, reassigning employees along with handling or avoiding layoffs is known as _____. evidence-based HR supply chain management corporate social responsibility human resource planning job development An organization’s ability to profit without depleting its resources, including employees, natural resources, and the support of the surrounding community is called _____. social media optimization high-performance management sustainability substitutability supply chain management The parties with an interest in the company’s success—typically, shareholders, the community, customers, and employees—constitute the _____ of a company. management market personnel stakeholders strategic partners Which of the following is true of sustainable organizations? They focus on smooth turnover and outsourcing rather than long-term planning. They are less concerned about employee development and empowerment. They are more concerned about justice and fairness rather than short-term profits. They are more concerned with the quantum of output than quality standards. They primarily focus on maximizing profits and delivering high returns to investors. Which of the following statements is true about HR responsibilities of supervisors? Non-HR managers do not need be familiar with the basics of HRM. HR activities are invariably limited to the specialists in the HR department. Supervisors typically have responsibilities related to all the HR functions. In small organizations, all HR activities are carried out by HR specialists. Job analysis and job design are techniques that lie outside the purview of supervisors. Which of the following is true of ethics in human resource management? Most managers have a positive perception of the ethical conduct of U.S. businesses. Evidence shows that HRM practices are invariably ethical. Many ethical issues in the workplace involve human resource management. Most people believe that individuals apply values they hold in their personal lives to their professional activities. The general public has a positive perception of the ethical conduct of U.S. businesses. The right of employees to know the nature of the job they are being hired to do and the obligation of a company not to deceive them in this respect is mainly reflective of the basic Kantian right of _____. free consent privacy freedom of conscience due process freedom of speech Which one of Kant’s basic human rights is violated when a supervisor requires an employee to do something that is unsafe or environmentally damaging, in spite of the employee clearly objecting to the order? Right of freedom of conscience Right of equal opportunity employment Right to due process Right of freedom of speech Right of privacy People’s right of privacy is the right to: fight against a wrongful discharge. know the nature of the job they are being hired for. control what they reveal about their private life. autonomy in how they carry out their work. a fair and impartial hearing. If people believe their rights are being violated, they have the right to a fair and impartial hearing. This reflects the basic human right to: privacy. freedom of conscience. lifetime employment. due process. free consent. Which of the following is a standard that human resource managers must satisfy for HRM practices to be ethical? Human resource practices must result in the greatest good for the largest number of people. Employment practices must respect employees’ right of lifetime employment. Employment practices must limit the application of the principle of employment-at-will as it is unfair to employees. Managers must treat employees as family. Managers must always maintain that customers are right. Which of the following statements best explains the term “labor force”? All the people willing and able to work All the permanent employees of an organization All the adult members of a population All the people who have contracts to work at the company All the temporary workers of an organization Which of the following statements about the composition of the U.S. labor force during the next decade is true? The largest proportion of the labor force is expected to be in the 16- to 25-year age group. For the first time ever, the number of workers under 40 years of age will exceed the number of workers 40 years of age or older. The labor force is expected to grow at a greater rate than at any other time in U.S. history. Despite a small increase in the number of young workers, the overall workforce will be aging. The total cost of labor in the United States would considerably decrease. Managing cultural diversity involves: avoiding the use of affirmative action policies. encouraging career development for women and minorities. reducing cultural diversity by selective hiring. creating separate career tracks for employees with families. forming different pay structures for various groups. Which of the following skills are more actively sought by U.S. employers today? Physical strength Mastery of particular machinery Ability to perform routine tasks Ability to work with a tool Interpersonal skills Which of the following defines organizations with the best possible fit between their social system and their technical system? Holistic management systems High-performance work systems Total quality management systems Supply chain systems Workforce analysis systems Which of the following is a trend that is seen in present day high-performance work systems? Employee empowerment in decision making Mismatches in technical system and social system Centralized decision making Increase in individual assignments Reduced reliance on knowledge workers Employee empowerment primarily involves _____. continually learning and improving one’s skills and abilities following a centralized and tall organizational structure providing increased salary and benefits to employees leading employees by the strength of one’s charisma giving employees responsibility and authority to make decisions _____ refers to full involvement in one’s work and commitment to one’s job and company. Employee selection Job enlargement Employee appraisal Job specialization Employee engagement The term teamwork essentially refers to: centralizing responsibility and authority to make decisions regarding all aspects of product development. providing employees with individual opportunities to grow, thereby achieving organizational goals. having the best possible fit between an organization’s social system and technical system. making efforts to continuously improve the ways people, machines, and systems accomplish work. assigning work to a group of employees with various skills who interact to assemble a product. Which of the following terms describes a company wide effort to continuously improve the way people, machines, and systems accomplish work? Total quality management Optimal performance system Business reengineering High-performance work system Performance management When two companies join forces and become one entity, it is referred to as a(n): joint venture. merger. take-over. strategic alliance. acquisition. A chemical company buying a medical equipment manufacturing company is an example of a(n) _____. partnership acquisition consolidation strategic alliance joint venture When an organization undertakes a complete review of its critical work processes to make them more efficient and to be able to deliver higher quality, it is engaging in: offshoring. codetermining. greenfield venturing. outsourcing. reengineering. Home Needs is a consumer goods company who provide the option of door-to-door delivery. They have partnered with a packaging company for transporting their goods to the customers. This practice of having another company to provide one of the services of the company is known as _____. outsourcing reengineering cause marketing disinvesting downsizing Which of the following is the reason why more organizations are looking overseas to hire talented people? Lack of demand for their products in the U.S. Governmental pressure Poor quality of labor in the U.S. Low cost of labor in foreign countries Lack of technology in the U.S. Employees who take assignments in other countries are called _____. external employees expatriates emigrants immigrants home-country nationals Employees who take assignments in other countries are called _____. expatriates emigrants external employees immigrants home-country nationals A(n) _____ provides insight into business trends and patterns and helps businesses improve decisions. shared service center electronic performance support systems Internet portal application service provider business intelligence system A system in which employees have online access to information about HR issues and go online to enroll themselves in programs and provide feedback through surveys is termed as: data mining. payroll automation. social facilitation cloud computing. self-service. The relationship between employer and employee can be thought of in terms of a(n) _____, a description of what an employee expects to contribute in an employment relationship and what the employer will provide the employee in exchange for those contributions. Unlike a written sales contract, this is not formally put into words. union bond psychological contract employee contract legal agreement offer letter The new type of psychological contract has resulted in reduced: creativity. training and development opportunities. employee compensation. job security. flexibility. Employees realize that many companies are no longer able to provide long-term employment security. Instead, the employees now want: employability. increased pay. written employment contracts. additional benefits. less demanding work. Independent contractors are: employed directly by a company for a specific time. usually full-time company employees. self-employed individuals with multiple clients. people employed by the company to work on an independent project through a written contract. people employed by a temporary agency. _____ are employed directly by a company for a specific time, specified in a formal agreement between the company and the workers. On-call workers Part-time workers Temporary workers Independent contractors Contract company workers The use of independent contractors, on-call workers, temporary workers, and contract company workers, collectively constitute: alternative work arrangements. outsourcing. offshoring. consolidation. high performance work systems. Which of the following is enforced by the Equal Employment Opportunity Commission? Fourteenth Amendment Thirteenth Amendment Americans with Disabilities Act of 1990 Rehabilitation Act of 1973 Executive Order 11246 According to the Equal Pay Act of 1963, men and women performing the same job cannot have differences in pay on the basis of _____. quality of production sex education seniority merit Which of the following is true about Title VII of the Civil Rights Act of 1964? The act permits employers to retaliate against employees participating in a proceeding against the employer. The act applies to organizations with 15 or more employees. The act protects employers from an employee’s opposition to an alleged illegal employment practice. The act permits employers to hire job applicants belonging exclusively to a particular nationality. The act permits employers to hire an individual based on his gender and race in the absence of a BFOQ. Which of the following categories is NOT covered by Title VII of the Civil Rights Act of 1964? Age discrimination Gender discrimination Discrimination on the basis of nationality Religious discrimination Racial discrimination Which of the following is true about Age Discrimination in Employment Act (ADEA)? ADEA permits an employer to reduce the fringe benefits to all employees over 40. ADEA permits companies to lay off older workers when the economy is slow. ADEA favors the idea of coercing employees to accept early-retirement incentives. ADEA recommends early-retirement incentive programs wherein employees agree not to sue the company for ageism. ADEA outlaws making employment decisions based on a person’s age being over 40. Which of the following terms refer to an organization’s active effort to find opportunities to hire or promote people in a particular group? Disparate impact Reasonable accommodation Adverse impact Reverse discrimination Affirmative action Vocational Rehabilitation Act of 1973 was introduced to enhance employment opportunity for _____. older employees minors individuals with disabilities minorities women Which of the following individuals will NOT be covered under the Americans with Disabilities Act? An individual with cancer in remission An individual with a history of heart disease An individual who is deaf and blind An individual who is subject to substance abuse An individual with a history of mental illness Which of the following is true about the Americans with Disabilities Act? It classifies a person, who needs ordinary eyeglasses or contact lenses to perform each major life activity with little or no difficulty, as disabled. It goes beyond prohibiting discrimination to require that employers take steps to accommodate individuals covered under the legislation. It is used to protect individuals with conditions such as obesity and substance abuse. It permits the employer to cut down on fringe benefits of individuals with disabilities. It permits discrimination in areas such as layoff and leave. Which of the following is true about the Civil Rights Act of 1991? It prohibits violators from paying compensatory damages. It requires violators to pay punitive damages that specifically cover emotional pain and suffering. It limits damage claims to attorney’s fees and costs. It limits the maximum punitive damages allowed, depending on the size of the organization. It limits the maximum punitive damages to $50,000 for all organizations even if the discrimination was intentional. An employee leaves an organization for three years to fulfill military duties. Which of the following observations is true of the employer’s obligation to reemploy the worker under the Uniformed Services Employment and Reemployment Rights Act? The employer is not obligated to reemploy the worker. The employer should implement an early-retirement incentive program for the employee. The employer must reemploy the worker but is exempted from providing him any fringe benefits or retirement benefits. The employer must reemploy the worker with the same seniority and status. The employer must reemploy the employee with a lower pay scale to compensate for the loss of his absence. An individual wishing to file a complaint with the EEOC or a similar state agency must file the complaint within _____ days of the incident. 30 7 14 180 360 _____ refers to an agreement between the EEOC and an organization that the organization will cease certain discriminatory practices and possibly institute additional affirmative-action practices to rectify its history of discrimination. Letter of indemnity Consent decree Good faith bargaining Judicial estoppel Trust agreement _____ is the set of guidelines issued by the EEOC and other agencies to identify how an organization should establish a recruitment process that is free and fair. Code of Federal Regulations Equal Opportunity Legislation and Policy Uniform Guidelines on Employee Selection Procedures EEO-1 Report Uniform Commercial Code Which of the following refers to a comparison of the race, sex, and ethnic composition of the employer’s workforce with that of the available labor supply? Applied behavior analysis SWOT analysis Utilization analysis Content analysis Job analysis _____ refer(s) to a plan identifying the ways in which for how the organization will meet its diversity goals. Utilization analysis Disparate impact Affirmative action Action steps Diversification Differing conduct toward individuals, where the differences are clearly based on the individuals’ race, color, religion, sex, national origin, age, or disability status is termed as _____. disparate treatment disparate impact reverse discrimination reasonable accommodation affirmative action Disparate treatment could be legal if the discrimination _____. is intended to reduce affirmative action is performed by a private employer is performed by a governmental organization is practiced to increase efficiency is categorized as a bona fide occupational qualification _____ refers to a condition in which employment practices are seemingly neutral yet disproportionately exclude a protected group from employment opportunities. Corrective action Disparate impact Reasonable accommodation Disparate treatment Affirmative action Which of the following actions of employers can result in reverse discrimination? Affirmative action Disparate impact Disparate treatment Retaliation Reasonable accommodation Which of the following refers to an employer’s obligation to do something to enable an otherwise qualified person to perform a job? Reverse discrimination Adverse action Disparate impact Reasonable accommodation Reverse discrimination Sexual harassment refers to _____. undue benefits provided to males unwelcome sexual advances reasonable accommodation based on gender discrimination based on gender preferential treatment for a particular sex When an individual is promised a positive outcome for submission to sex, or threatened with a negative outcome for failure to submit to sex, this is referred to as _____. undue hardship disparate impact reverse discrimination quid pro quo harassment adverse impact Which of the following is the most comprehensive U.S. law regarding worker safety? OSH Act Civil Rights Act of 1991 Rehabilitation Act of 1973 Thirteenth amendment Fourteenth amendment Under OSHA’s Hazard Communication Standard, organizations must have _____ for chemicals that employees are exposed to. material safety data sheets standard operating protocols white papers EEOC 1 forms action reports The process of analyzing the tasks necessary for the production of a product or service is termed as _____. break-even analysis ergonomics industrial engineering utilization analysis work flow design _____ are the products of any work unit. Processes Inputs Jobs Outputs Tasks _____ are the activities that a team’s members engage in to produce a given output. Work processes Task identities Job analyses Group dynamics Ergonomic activities The process of getting detailed information about jobs is known as _____. job analysis job rotation job definition job swapping job training Job descriptions generally contain all of the following components EXCEPT _____. the details of pay and benefits attached to the job the job title a list of essential duties the details of the tasks involved a brief description of the responsibilities A _____ is a list of the knowledge, skills, abilities, and other characteristics (KSAOs) that an individual must have to perform a particular job. job scope job definition job rotation job specification job evaluation Carla Warne is an HR executive looking for a new job. She comes across an advertisement in a newspaper seeking applications for the post of an HR manager. The advertisement exclusively highlights requirements such as strong communication skills, excellent teamwork, and leadership skills. These requirements constitute the _____. Ability Responsibility Skill Knowledge Personality traits Skill is defined as _____. the tangible aspects of an employee’s abilities like licenses or certifications the personality traits such as someone’s persistence or motivation to achieve the factual or procedural information that is necessary for successfully performing a task an individual’s level of proficiency at performing a particular task the past experience a person has in performing similar jobs The _____ Questionnaire is a standardized job analysis questionnaire containing 194 questions about work behaviors, work conditions, and job characteristics that apply to a wide variety of jobs. Conjoint Analysis Fleishman Job Analysis Work Flow Design Position Analysis Utilization Analysis Which of the following job analysis methods requires subject-matter experts to evaluate a job in terms of abilities required to perform the job? Position Analysis Questionnaire Work Sampling Technique Fleishman Job Analysis System Conjoint Analysis Technique Participatory Observation Technique Which of the following HR activities is similar to analyzing a job that does not yet exist? Work redesign Career development Job evaluation Human resource planning Selection _____ involves assessing the relative dollar value of each job to the organization in order to set up fair pay structures. Career planning Job rotation Performance appraisal Training Job evaluation Which of the following best defines competency? It is the set of related duties for accomplishing work. It is the list of tasks, duties, and responsibilities (TDRs) that a particular job entails. It is the activity that a work unit’s members engage in to produce a given output. It is an area of personal capability that enables employees to perform successfully. It is the set of duties performed by a particular team. The process of defining how work will be performed and what tasks will be required in a given job is known as _____. job rotation job design job enrichment job extension job evaluation The industrial engineering approach is most likely to emphasize _____. designing jobs in such a way that they require minimal specialization creating complex and challenging jobs that require innovative employees streamlining jobs to make them simpler, efficient, and automatic elaborate work arrangements and reporting requirements exploring new and diverse ways of doing the same job Which of the following models was developed by Richard Hackman and Greg Oldham to describe ways to make jobs more motivating? The Motivation-Hygiene Model The Cognitive Dissonance Model The Situational Leadership Model The Push and Pull Model The Job Characteristics Model In terms of the Job Characteristics Model, feedback refers to the extent to which _____. a person receives clear information about performance effectiveness from the work itself performance appraisals are perceived as transparent and fair by employees employees are given the authority to make decisions a job requires a variety of skills to carry out the tasks involved a job requires a variety of skills to carry out the tasks involved in the job and its duties In which of the following scenarios will workers be less motivated to perform the job? When the job allows individuals to take autonomous decisions about the job When a person receives clear information about performance effectiveness from the work itself When the job has minimal impact on the lives of other people When the job requires completing the whole piece of work from beginning to end When the job requires a variety of skills to be performed Which of the following is the objective of job enlargement? To increase efficiency by identifying one best way to perform a job To decrease the impact the job has on the lives of other people To make jobs less repetitive and more interesting To decrease the burden of decision-making responsibilities for employees To assess the relative dollar value of each job to the organization Which of the following job design techniques involving the addition of decision-making authorities to a job is credited to Frederick Herzberg? Job sharing Job extension Job enlargement Job enrichment Job rotation According to Herzberg’s two-factor theory, which of the following factors would motivate individuals the most? Share in company stock Fringe benefits in the job Periodic bonuses Meaningfulness of a job Salary and allowances Which of the following is true of self-managing work teams? Team members usually share work assignments. Team members’ joint responsibilities are minimal. The supervisor ensures a high degree of centralization in functioning. Team members’ job duties are narrowly defined. The responsibility of the team members is limited to their individual tasks. Which of the following best describes ergonomics? The study of the relationship between intrinsic rewards and employee motivation in the context of human resource management. The study of the knowledge, skills, and abilities of the job. The study of the interface between individuals’ physiology and the characteristics of the physical work environment. The study of jobs to find the simplest way to structure work in order to maximize efficiency. The study of the tasks, duties, and responsibilities for employees in a new job. The final stage in work flow analysis is to identify the _____. market forces of demand and supply for the outputs inputs used in the development of the work unit’s product operating procedures to be applied in production tangible outputs of a particular work unit work processes used to generate the outputs of the work unit Which of the following statements is true with regard to work flow analysis? Inputs and outputs are the two stages that represent the complete work flow cycle. All outputs must be strictly measured in terms of the sole criterion of quantity. Outputs may be tangible or intangible products of different work processes. Information cannot be considered to be an input as it is not tangible. Quality standards are not a key criterion in the process of work flow analysis.
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