|
The auto shop industry is infamous for its cheaters. People will often pay hundreds of dollars for a repair that an auto shop worker pressured them into, only to find out later that the repair was either not necessary or severely overpriced. While not all auto shops are this way, the few that are shed a bad light on the entire industry. Being in an accident or having car troubles can be frustrating enough without feeling worried about the auto shop's honesty. There are plenty of auto shops out there who will give you all of the information and the accurate numbers. You just need to know where to look. There are ways to tell whether or not an auto shop in Colorado Springs or elsewhere is trustworthy. Given the right tips, it can be simple to differentiate between the two. Trusting your car with an auto shop can be hard, so it is important to locate a shop that you feel confident with. Check the Better Business Bureau Businesses that are accredited by the Better Business Bureau have received high ratings in customer satisfaction. Request a list of your local auto shops from the BBB for your personal reference. They also list shops that have lower customer ratings. The downside to this method is that smaller companies may not make much of an appearance on the Better Business Bureau's radar. In some cases, the small, local auto shops can give exceptional service. This is why the BBB's business ratings and reviews are a good start, but it is recommended that you use other sources too. Ask Around The trusty old-fashioned way of researching the best auto shops around is through your family, friends, and neighbors. While online reviews may be skewed in the direction of unsatisfied customers who want to be heard, speaking to customers that you know and trust can reveal both their positive and the negative experiences more fairly. If there is a good local auto shop, it often has a reputation around your neighborhood. Drill the Auto Shop Workers Ask the workers you are thinking of entrusting your vehicle with every question in your mind. Do not be afraid to sound silly. Trust your intuition as they answer your questions. Do you get the feeling that they are not being honest with you or do you feel that they have you as their customer in their best interest? Will they go the extra mile for you? Human intuition is a powerful thing, and this is a time to use yours. Let the workers know (or believe) you are picky. Check Auto Shop Lists Much like the Better Business Bureau, there are other organizations that list endorsed auto shops. Look for AAA-approved shops. There are also shops that have joined the Automotive Service Association, pledging to uphold high standards of ethics. The Automotive Service Excellence organization tests the knowledge of mechanics and gives shops with with ASE certified mechanics a "blue seal." Just remember that there are different types of certification depending on the vehicle repair. Ask for Your Parts Back Many people forget that their damaged parts of their car are their property and, as such, they have the right to keep them. To ensure that the company actually replaces any damaged parts, ask for the parts back. This will avoid the risk of the shop simply repairing the damaged part but charging you for a new part. The auto shop will also realize that you are a customer who needs to be taken seriously. A trustworthy auto shop in Colorado Springs or anywhere in the country will gladly adhere to your requests and confidently follow through.
Related Articles -
Auto, Shop, Colorado, Springs,
| 
