Selection of software is a cumbersome task that is always made possible on the functionality of the software. So asking right question to the ERP vendor about the software is a critical task. This question/answer session can help you in selection of right software that can meet your business requirement. With these questions you can have some range of familiarity with the software functionality. Below are the questions about the fundamental functionality of the ERP software that can be milestone for all those who want to purchase ERP software for their business.
Software vendors are required to answer the following questions, the software selection team will be equipped with these set of information that will help them in final selection of ERP software.
Company Background with Business vision
1.Is your company developing ERP software or value added software
2.When your company has started software development and how many projects it has completed.
3.Do you dish up money back guarantee that will encourage us that your software will provided us all the solution for which we have purchased it?
4.What is your executive level management involvement in daily business operation and future software development? What is the recent changeover in your organization’s top level management?
Software Implementation with Customer Support
1.Either you outsource ERP implementation services or you have team of professionals that implements this ERP software
2.What is average time frame for implementation of ERP software small size, medium size and large size organization?
3.Is it possible to integrate our existing system with the proposed system?
4.Is support is provided by your technical staff or it is outsourced to the third party?
5.At which location you support staff is located?
Annual Maintenance with software upgrades
1.Define the time frame for new customer to start the annual maintenance 2.How do you calculate the annual maintenance fee and what is this fee ? 3.Is software update included in the annual fee?
1.How do you provide the whole release information about the proposed system?
2.How long it will continue software development? 3.What are licensing terms and conditions?
SAP ERP is one the prominent software. It is implemented by the expert team. There are multiple modules of SAP. To work on each module a complete training is required that can be either online or offline. For online there is the best option for you is Tekvdo that is providing SAP bi training and SAP workflow training on rebate.
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