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Like any other tool, the value realized from your DCIM product is directly related to the discipline with which it is used by the entire data center staff. Most critical is the initial population and ongoing maintenance of the DCIM database. Some DCIM vendors provide tools that will automate much of the initial discovery and data capture of your assets/infrastructure – physical and virtual systems, cabling and power chain. These tools can import data from your existing spreadsheets and other sources, first validating, matching and synchronizing with the discovered data. An Introduction to Data Center Infrastructure Management. With support from the vendor’s experienced data center professionals, you will build a trusted database that becomes the single repository for all domains and levels – systems, network, facilities, managers, system administrators and technicians. This becomes the single pane of glass through which the entire data center staff will look to track and visualize assets, their relationships and performance. Once the initial DCIM asset database is built, the entire staff must follow best practices for change management to maintain a complete and accurate repository, otherwise the DCIM’s value will begin to deteriorate and the system will fall into disuse. Most DCIM vendors provide computer-based tools to facilitate and enforce these processes to expedite workflow and maintain database accuracy. A structured change and work management process can coordinate and track the efforts of the data center staff as they install, configure and provision new services. This provides the tactical “glue” to unite the various data center domains.
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