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Buying furniture online is notoriously hard, in part because you are unable to touch or see the piece of furniture in person. And because furniture is such a large part of your business, seeing something in person and deciding whether that piece of furniture will fit is a big determining factor of whether or not you will purchase the item. But, one of the benefits of shopping for large items online (like desks, adjustable beds, or other diagnostic equipment) is that you can find really great deals, especially because some of these businesses have sales, which can make purchasing something online extremely beneficial. Here are just a few tips to the best way to make decisions on furniture online. The Company One of the easiest ways to determine whether or not you should purchase office furniture from an online company is to read about the company itself. Visit BBB.org or Yelp.com to see whether or not the company has received good reviews or has satisfied or unhappy customers. There’s a lot to be said about the strength of a company’s customer service through these types of websites. If you are still wary about the company, find a way to contact them and talk to them about their customer service and the options they have for returns and refunds. The Return Policy One of the most important things to check before purchasing a big item online is the return policy. You won’t want to get stuck with something you can’t use in your office--especially when that something costs quite a bit of hard-earned money. Before falling in love with any pieces of furniture, make sure that there is ample time to return an item and that there are no additional fees--especially for a restocking fee which can be up to 15% of the item’s purchase price! Another thing to watch out for is the shipping fee. Shipping furniture is not cheap, so be sure that shipping is reasonable if not free (the best kind of shipping fee) and that they offer different types of shipping options. If you don’t want to have to unpack or build a piece of furniture (which can sometimes be really time consuming--look at any IKEA instructions), see if they offer white glove delivery service in Greenville, SC, and see if they offer a discount at all. Brick and Mortar Locations A great thing to consider when purchasing furniture online is thinking about whether or not the online store has a brick and mortar location in case you need to see the furniture in person. This is a great option if you feel like seeing it in person is necessary before purchasing. Another benefit of shopping online from a company that has a store is that they can most often take the shipping fee out of the purchase. Descriptions Lastly, one of the easiest ways to determine whether the furniture you will be purchasing is top quality is by looking at the description of the piece of furniture. Most often, these descriptions will detail what type of materials are used in the furniture, which is a great way to determine how long lasting the furniture will be. If the material is something like particle board, you can guarantee that your furniture won’t withstand a lot of heavy items, or last for years to come. The best options are to get a solid wood item, especially if you aren’t planning on updating your furniture for a while. In the end, buying furniture can be a really fun project, but can also be stressful if you haven’t done your research. If you are worried about the delivery process, be sure to find a white glove delivery service in Greenville, SC, to make the process of unpacking and cleaning your business easier. Follow these tips, and you’ll be able to find the furniture of your dreams--and for the best price possible!
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