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Recently, EU legislation has secured the rights for disabled and limited mobility passengers travelling into and out of Barcelona Airport. Transfers into the city of from city to airport have always been quite easy to pre-book, but now so is assistance for both legs of your journey. As a disabled traveller, as long as you do your research and make sure you’re aware of airport and airline facilities before you go, you will be travelling to Barcelona comfortably and in peace of mind. Before You Travel When booking your flight, it is crucial that you inform the staff of your requirements. Sometimes, it may be stipulated that you travel with a companion, so check if this is the case with your chosen airline. Make sure that you don’t book last minute, as airlines need time to prepare for the extra services that you will need. On Departure Day Airports that are located in the European Union are under an obligation to provide disabled passengers with assistance at every point of their journey. On arrival into Barcelona Airport there is help on hand to assist you in getting off the plane, as well as help with luggage collection and transport to the designated ‘Meeting Point’ in the arrivals hall. It is here that the drivers of any pre-booked Barcelona Airport transfers will be waiting. When departing from Barcelona Airport, any disabled traveller is entitled to help with luggage, help at check-in, help with getting to the departure gates, and help onto the flight itself. Requesting Assistance There is assistance for disabled passengers in both terminals at Barcelona Airport, but it is wise to contact the airport before you arrive to advise the staff about the extra help you will need. You can contact the airport on +34 90 240 4704 (from Spain) or +34 91 321 1000 (from abroad), or by email: fill in the form on the 'request assistance' tab on the Aena Website. Designated Meeting Points Meeting Points are very important for disabled travellers and Barcelona Airport has several. It is here that assistance, such as staff and wheelchairs, can be accessed. Staff is well versed in taking care of disabled passengers and will accompany anyone who needs help from these points to the flight. Meeting Points stand out and are designated with the international disabled sign, an information sign, and the ‘Sin Barreras’ (Without Barriers) sign. Getting Through Security Disabled passengers must go through security the same as any other traveller, but there is help on hand here too. Remember to let the airport know in advance, as friends and family without flight tickets will not be permitted to accompany you into the departure lounge. It is also wise to note that medication and syringes will only be allowed through security with a medical certificate. What Happens to My Mobility Scooter or Wheelchair? Wheelchairs that can be folded will be stored in the cabin, but mobility scooters and electric wheelchairs will be stored in the hold. Bearing this in mind, if you need a wheelchair after check-in you need to request one when booking your flight. Getting To Barcelona City Centre Wheelchair-friendly Barcelona Airport transfers are the most convenient way for disabled travellers to get to the city centre. Book in advance and a driver will meet you on arrival and take you direct to your hotel in the city. Shuttle Direct offers professional Barcelona Airport transfers that are reliable, comfortable and competitively priced. As long as you make the company aware of your requirements with regards to your disability before you book, you will be well catered for. Lukas Johannes is a driver for Shuttle Direct, the number one provider of shared and private airport transfers all over Europe and northern Africa. If you’re looking for affordable Barcelona Airport transfers, Lukas and his colleagues can make sure that you and your luggage get to and from the airport swiftly and safely.
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