Anyone that has a septic system can tell you how important it is to maintain it. Especially the homeowners that have had their septic system fail. That is why finding the good contractors is so very important. When looking for a company that specializes in pumping septic systems, Salinas homeowners should remember a few things. This will ensure the job is done correctly every time.
Check out the Company
As with other contractors, there are three main questions to ask when looking into a company. How long have they been in business? Most businesses rely on word of mouth to grow their customer base and most will not survive without the referrals. Do they have insurance? Insurance should cover any worker injuries as well as property damage that may occur due to the workers. Is septic pumping their primary job or an afterthought? Some plumbing companies will lease a truck and hire a driver to pump tanks, but not understand exactly what is involved in septic systems.
Talk to Previous Clients
Oftentimes homeowners that have a septic system will live near other people with the same setup. These are a great source of information on a septic company. They can detail a company's practices and how conscience they are of the property. Are they neat and organized in order to protect the lawn and landscape or are they sloppy and trampling wherever they need to go? Also, they can talk about how thorough the company is when cleaning the tank. But, reviewing a company is not limited to a face to face conversation. There are many great websites that let previous customers discuss their experiences with a company.
What Are the Charges?
Any estimate that homeowners get for any work on their homes should be very detailed, listing every charge. This not only prevents any surprises at the end, but it will detail what the septic company is responsible for. If a company says their price includes everything, homeowners should still get a detailed list of what “everything” is. One of the biggest charges to look for is the dumping fee. This is the fee the company has to pay for emptying the truck. Another is how they charge for finding the tank. Some companies will include the time to locate the lids to get in the tank while others require the homeowner to have them clearly marked and exposed.
Watch What They Do
Once a company has been chosen, homeowners should still be involved in the process. They should watch to see how closely the technician follows the list of things that need done. Many companies will carry extra covers to replace worn or damaged lids. The technician should check the inside of the tank for any cracks in the walls or roots that are beginning to grow through. Some tanks will have two or more compartments that need cleaning. And, most importantly, did they just pump out the liquid in the tank or did they take care of the solids as well? The solids in the tanks are the cause of most of the problems.
When looking for a company that provides pumping septic systems, Salinas homeowners' most important step is to find a reputable one. This ensures the job is done correctly the first time.
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