Throughout the digital world, business owners are always looking for the next best thing to help them increase the efficiency of their beloved business. Over the last 5-years, VoIP systems or Voice Over Internet Protocol has become increasingly popular in corporate office spaces simply due to the benefits that they provide. In simple terms, a VoIP system is most commonly installed as a phone system. It uses the internet connection to collaborate with other devices connected to the network, allowing them all to communicate freely. |
In most scenarios, a VoIP phone system will work like so.
Your office receives a phone call from an existing customer, but you are currently engaged and unable to take the call. The system can be set up in a way that after a set amount of "rings" it will divert to a second or third or fourth handset and so on until someone answers the call. All of these phones are on the same network but will not ring simultaneously. Once the call has connected, if your customer would like to speak to another member of your team that happens to be based at the other end of the office, you can simply transfer the call using an extension system. VoIP phone systems are very popular in call centres and offices that contain more than ten employees for this reason.
VoIP installation services can be hard to find, however, there are many qualified technicians that are able to assist you and your business. A good place to start your search would be related networking or communications business directories. These will list businesses related to the industry and in most asses will have a number of up to date contact details. Be sure to only use the good quality directories though. There are many false directories that are designed to manipulate search engines.
Puffin Solutions are a national IT and communications specialist offering bespoke support and VoIP installation services throughout the UK. They also provide corporate data centres will complete data cabling solutions and management.
Related Articles -
voice, over, internet, protocol, it, communications,