|
The responsible sale of alcohol is important for anyone running a business in the liquor industry – specifically pubs, restaurants and clubs. Many state governments have made RSA courses mandatory for those working in the liquor sales business in order to protect the public and the business from alcohol abuse. Once patrons begin drinking, it becomes very easy to get carried away. Often, people drink in groups, rely on public transportation and therefore have no voice of reason present to tell them that they have taken things too far and drank too much. RSA courses prepare bartenders and servers to provide alcohol in a safe and controlled way. If a patron has too much, or is consuming everything too quickly then the employee will be able to identify that problem behavior and control it by stopping the flow of alcohol, encouraging the guests to eat and providing water. RSA courses also teach those in the liquor industry how to recognize intoxication because oftentimes people will appear in your establishment already intoxicated. It is important to the business that a bartender or server does not begin serving the patron alcohol at this point who has consumed too much already. While it may seem clear that they did not become drunk at your establishment, as soon as you serve them alcohol you assume responsibility for their actions. This is called “over-serving.” In this situation the proper thing to do is deny the person further alcohol but offer them a menu and anything non-alcoholic. If they leave your establishment without consuming any alcohol and they do something inappropriate such as, attempt to drive, the establishment that provided them with the alcohol originally can be liable. As soon as you serve them more alcohol you and your establishment assume liability. This is why RSA courses are necessary and mandatory because even if you think you are just serving someone you know, a friend, a paying customer – one mistake on their end becomes a mistake on your end. It’s also important to recognize destructive drinking behavior. If someone is ordering shots every few minutes then you’ll want to keep a close eye on them as well as the clock. RSA courses will show you how to manage people when they are abusing alcohol and teach you your rights as the person providing the alcohol. What people do in the privacy of their own homes is one thing – but when they come to a public place and try to carry on similar antics, like drinking contests, it becomes an issue of public safety and responsible service of alcohol. Everyone wants to go out now and then. Sometimes it’s for a quiet glass of wine with someone you love, other times it’s to the club to dance with your friends, but regardless of where you are – you want to feel safe. RSA courses will prepare you, and those who serve you at other establishments, to protect your patrons by keeping their best interests at heart. Responsible service of alcohol is everyone’s concern and the buck must stop somewhere. Look into RSA courses online and begin doing your part at work to protect the public. RSA courses are available online and can be completed in less than three hours. If you need certification to make your national/state RSA course compatible to QLD OLGR RSA, check out affordable solutions. To know how you can study for an online class, you may visit Wikihow.
Related Articles -
RSA, Courses,
|
