In today’s world, the necessity of being able to communicate with the target customers is the most important thing for any business. For that reason, a single national number provides a consistent contact, without being bothered about where the business is based. With the help of this corporate branding, the business earns its name. Usage Through this business-networking tool, several countries has introduced 1300 numbers to enable the business to spring itself to the others. Several web-based reporting tools provides information about the calls made or received, along with their origin and the success-failure ratio of the calls. Call Rates 1300 phone numbers allow call for the cost of a local call. The customers can easily get in touch with the service provider. Whereas, the clients are offered free calls to the brands with the phone number starting with 1800. Benefits When a customer sees a number on the label of the product starting with 1300, he/she believes on the product itself. There loss in potential business/clients is minimized with 1300 phone numbers. Also on this number, the feedbacks of the customers also matter because it helps in understanding of the qualities of the product statistically. Thus, the customer too retains believing the product and the service, creating a mutual dependence. Also it provides the organization with invaluable data about the business contact management, along with the quality of the product in the market and its advertising value. Nowadays, 1300 numbers are known as ‘Local Rate Numbers’, Smart Numbers’, or ‘Priority 13’. The business boosts as the telesales convinces the target customers with new items in the stocks, thus creating the market even before the product hits the market. Low call rates to these number also encourages the users / customers to identify themselves as the ‘never – to – lose’ buyers of the same product and service. The call rates are lower than a normal local call because the telephone company provides a fixed landline service. Thus, it takes the shape of a centralized call centre. With the options of welcome messages, menus, call recording and live answering systems, these 1300 numbers have become popular in spreading the message that the organization is more user friendly to the customers. The customers can put their queries forward to the companies and get answers to their feedbacks through this hot line instantly. The corporate image of the brand thus becomes more transparent and the target customers start believing in the brand.
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