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Whether you need carpet installed in your home or business it is vital that you hire a professional for the job. This process might seem confusing and tedious, but there are several things that you can look for when choosing the right person or company for the installation. These questions can help you to narrow the options. Are they licensed? “Licensing is something that speaks volumes when it comes to professionalism. While it doesn’t necessarily lend to the quality of work that the person will put out,” said David Fohrenkamm of 651 Carpets, a Minnesota carpeting organization. “The experience that they have or the way that they will do the job, it does help hold the individual accountable. You can obtain the license information from the professional you are considering and contact the local licensing authority for confirmation regarding the status of the license.” Do they have any complaints against them and how have they handled them? In the course of business it is possible that a company or individual installing carpets might have a complaint or two filed against them for some reason. This doesn’t necessarily mean that they are not a good fit for the job at hand or that they do bad work. You can check for complaints with your local reporting authority as well as the Better Business Bureau. It is important to see how they dealt with any complaints that might have come in and what the general nature of complaints might have been. Do they have insurance coverage? “You may have found the best carpet installer in the area and they may give you an excellent price, but you want to be sure that they have insurance coverage before they start your installation,” said Mitchell Otterson of Altemp Mechanical, an HVAC company. “Insurance will cover any damages that might occur if the professional makes a mistake on the job, fails to finish the work or is negligent in how they complete the work. Ask for insurance coverage information before you let them get started.” How do they handle themselves? The way that the technician handles themselves and the process of bidding on your job says a great deal about what you can expect while they are doing the work. They should be professional in how they are dressed, how they speak to you and how they provide you with a bid. The estimate should be in writing, contain detailed information of how the funds are spent and provide contact information for the professional.
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