|
If the plumbing in your house stops or gets blocked up, you call a plumber. If the furnace in your home stops working during the cold winter months, you call an HVAC repairman. When something goes wrong or stops working within your home’s system, you call a professional. In the information technology world, this is called a “break-fix” meaning if something breaks, you fix it. The problem with this mentality in the IT world is that it’s not preventive as it can only approach a problem once the problem occurs, which means it never fully attacks the root of the issue. While you wouldn’t necessarily hire a 24-hour plumber to watch over your pipes constantly or pay for an HVAC professional to sit in front of your furnace full time, hiring managed IT services in Greenville, SC, is the smart move for your business and your computer systems and will help avoid this “break-fix” mentality that so many businesses still seem to utilize. Regardless of how big or small your company may be, you use technology on a daily basis the same way your customers do: by smart phones, laptops, and desk units. Outside threats are always lurking, trying to find their way in to your systems by any means necessary, so having an extra layer of perpetual protection simply makes sense. Whereas one couldn’t expect a single individual to always look over your home’s plumbing or electrical on a daily basis, a managed service can keep an eye on your network around-the-clock. By implementing a single managed service, you’re only dealing with one company rather than what might be, depending on your IT issues, a revolving team of specialists who don’t work with or know each other. A single team can assess, attack, and prevent problems that may arise. Should those problems arise again, you’ve only got one phone call to make rather than several. The double-edged sword of having a managed service is a nasty one, however. When your system works flawlessly, you may feel that you no longer need their help (which is false). A flawlessly performing system means that your managed service provider, or MSP, has done its job perfectly. The only time you may find you need an MSP is when something goes wrong. However, the more that goes wrong, the less likely you are to have faith in your current managed service provider. It’s a tricky thought to navigate for business owners. Beyond having a single group monitoring your IT needs constantly, there are other benefits to having an MSP. - When a problem arises, the downtime between “problem” and “fixed” is minimal as your MSP is on the issue immediately.
- Your operating costs are reduced dramatically because you don’t have to constantly seek out specialists for each new problem that pops up.
- You, as the business owner, can focus on your business while the MSP handles your technological needs.
- With all of this combined, your business will have significantly increased your operational efficiency and work flow. Less time worrying about your computer, again, allows you to focus on your business and its particulars.
Effective managed IT services in Greenville SC, will help you run your business more efficiently, both in terms of production and cost overhead. The primary goal is to prevent issues from ever happening to your system and a managed service can do that. A well-maintained network watched over by tech professionals will always run more smoothly and efficiently than one that’s constantly being fixed like a patchwork quilt by any number of different people. Does it really make sense to have a team of strangers in your system (and likely, other systems) as opposed to a team of professionals devoted only to your network?
Related Articles -
managed, IT, services, Greenville, SC,
|
