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Whether you work as a courier, or in the courier service industry, you’ll doubtless find that there are a lot of details that need keeping track of. Packages, drivers, traffic and scheduling all pose organisational challenges. Not too long ago the only way to work any of it out was with pen and paper and arduous hours on the phone. Fortunately, since the rise of digital tools and mobile internet, a lot of this work can now be streamlined - saving hours of valuable time. Below is our round-up of a few of our favourite programmes, which are almost essential tools for making life in the couriering business that much easier. The programmes below tend to focus on package tracking and fleet management, but there are programmes available for almost any aspect of the job. GSMtasks, by GSMtasks Those who work as a courier administrator, manager or dispatcher will be interested to try GSMtasks. It’s used to quickly give an overview of all mobile workers, including information about the tasks that they have been assigned and to which clients these tasks belong to. GSMtasks is also a big fuel-saver. For example, instead of having to come to work in order to pick up and drop off documents, they can be digitally assigned and sent through the programme - saving time for both couriers and administrative personnel. Package Tracker, by Wasp Barcode Technologies Parcel tracking tools are all over the industry these days and anyone who has recently done any work as a courier will most likely have used one. Wasp Barcode Technologies’ Package Tracker is an especially comprehensive and user-friendly programme with excellent customer support. Package Tracker follows your package from the moment it comes into your firm’s possession to the moment it’s delivered, ensuring that you always have a handle on all of your deliveries. Fleet Complete, by Fleet Complete Fleet Complete is a fleet management tool. It aims to provide real-time data on the position and actions of every on-the-clock driver you have. Fleet Complete uses GPS to keep track of your fleet and to help you manage your drivers and dispatchers. Beetrack, by Beetrack Beetrack is another tracking programme used to update you on the position of your vehicles and parcels in real-time. Beetrack aims to help produce useful, relevant reports on daily and weekly activity with the intention of helping you operate your business as efficiently as possible. If you’re about to start work as a courier dispatcher or administrator you’ll be using programmes like these more than ever, so you’ll want to brush up on the best software for the job. These tools are also useful to drivers in the field by ensuring that their time is used efficiently. Norman Dulwich is a correspondent for Courier Exchange, the world's largest neutral trading hub for same day work as a courier in the express freight exchange industry. Over 4,000 transport exchange businesses are networked together through their website, trading jobs and capacity in a safe 'wholesale' environment.
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