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Author Spotlight

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Author: Brian Smith

Company: Talk Agent

Region: New York, NY


Memorable Quote 1: There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.

Memorable Quote 2: Most of the important things in the world have been accomplished by people who have kept on trying when there seemed to be no hope at all.

Author Comment / Biography:
Brian Smith serves as a marketing executive at TalkAgent helps online businesses carry out customer service through live chat support. Live Chat Support helps e-commerce websites to increase their sales and revenue.

Displaying 1 to 10 of 16 articles Next >
Pages: 1 2
 Articles by Brian Smith 
1. Celebrate Mother's Day with Best Live Chat Software
May 24, 2013

Mother’s Day is never going to be the same! More mothers expect their children to buy them high-tech presents. Others will be just as happy to receive flowers, clothing, and accessories! Either way, your customers can use a little discount and free shipping. You can communicate what you offer throug...

2. Secret Revealed - You Can be the Top Vendor by Using Support Chat Software
May 23, 2013

Customers use the internet to find facts and figures about products they have their eye on. You can use support chat software to deliver them pertinent information. Customer service representatives (CSRs) interact with website visitors through ...

3. Connect Better With Customers With Live Chat Software
May 21, 2013

A business owner always wonders what they can do to convince the buyer to buy from them instead of their competitor. If you also have this concern, then add best live chat software. Chat operators are trained to listen and help customers find w...

4. How Does Support Chat Software Enhance User Experience?
May 09, 2013

You will be surprised to learn how many visitors go through your About Us page. It is often the first page of your website that they visit. You should optimize it by including pictures of your staff and by explaining your business story. Only then customers will be interested to go to the product pa...

5. Live Support Software is the Means to the End
May 08, 2013

Don’t have a love-and-hate relationship with Facebook! Learn how to market your business effectively. Once you drive social media users to your website, chat support software will pick up things where you last left them. CSRs help website visit...

6. Create an Immersive Experience with Chat Support Software
May 07, 2013

Luxury customers have a lot of expectations. They want to buy from an online boutique that creates immersive experiences. Chat support software, web-based tool delivers personalized assistance through the aid of live chat technology. Operators ...

7. Improve Business Communication on Social Media sites With Live Support Software
April 19, 2013

Live support software serves as a remarkable tool in improving your business communication on social networking websites. Using this web based application; the online retailers can have a direct conversation with their customers as well as coll...

8. How Does Content Marketing and Support Chat Software Help Customers?
April 17, 2013

It takes more than just good looks to compel a customer to do business with you. They want information which speaks volumes about how you improved the lives of your customers. By using chat support software, you can connect customers to a chat ...

9. Rewards of Great Customer Service owe to Live Chat Software
April 16, 2013

Progress of a business largely depends on the level of services it provides to its potential and prospective customers. The more efficient a business is in delivering great customer service the more likely it is to stay on the winning streak. To survive the race of tough marketing competition, ever...

10. US Tourism Companies Uplifting Their Services with Live Support Software
April 15, 2013

United States’ tourism sector is seeing a continuous growth over the past few years and is expected to flourish further by 2015. The main reason for the growth of this sector in the country is the provision of excellent tourism services through live su...

Next >
Pages: 1 2

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